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Uncensored Customer Reviews
Customers who purchased the Foldable Bottle Koozie had this to say:
It is rare, these days, to find such personal customer service, especially from a big online store. However, every step of the way, I received personalized emails to ensure I understood and was completely happy with the product.
Quick and easy-- I knew what I wanted, and you knew how to give it to me. Couldn't meet our time constraints, but that's because I called too late. Thanks!
Washington DC Buffalo Bills Backers,
Silver Spring, MD
The customer service (including hand-holding through ordering and personal, caring follow-up) is what really sold me on Custom ink. Your products turned out top-notch, despite being nearly 3 times as expensive as competitor offerings, but the workmanship was entirely worth it. And your customer service outshines any other wedding vendor I dealt with this past month ... I will definitely be a repeat customer!
I used the online chat several times and the customer service was awesome. All my questions were answered. Also, each time the customer service person made me feel like I was important and that my order was too. I really appreciated that the service was so wonderful. These days it seems like customer service is a thing of the past and I can't compliment your company enough on the quality level of your customer service. The product we ordered was for our clients and everyone loves them. We will be ordering again soon! Thank you so much for such a great experience!
Awesome would order again.
Vested Interest in K9s.Org,
Loved it- this is my 2nd time ordering from you guys!
San Diego, CA
The experience is always great. User friendly site with great pricing and lead times.
Saint Louis, MO
The only downside we've encountered with customink.com is the incredible number of emails we've received asking us to buy more stuff with our design printed on them. One, maybe two emails I'd forgive, but we've gotten at least a dozen since we put in our order. That is way too many. Aside from the spam, our experience was good and the koozies turned out great!
Great experience, will use again.
Round Hill, VA
It was a very simple and easy process - I would suggest however a notice earlier on in the process that you will center things automatically unless otherwise noted since that did concern me, until I saw that notice before I finalized the design.
Fairfield Inn and Suites,