Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    38%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
97.3%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Foldable Neoprene Koozie had this to say:
9/14/14 at 9:52 am eastern... CustomInk.com

Very good process and experience. Excellent customer service and artistic help. Responses to questions were fast and good.

Alan E. - Social Chair
Corning Silverbacks,
Big Flats, NY
Overall Experience Great 4
Order Again? Yes
9/8/14 at 2:29 pm eastern... CustomInk.com

Clear communication about deadlines and expectations helped to set my mind at ease. My client is happy with their finished product.

Alex C. - Graphic Designer
AppDirect,
San Francisco, CA
Overall Experience Great 4
Order Again? Yes
9/8/14 at 11:39 am eastern... CustomInk.com

No Comments

John J.
Bradford, NH
Overall Experience Great 4
Order Again? Yes
9/6/14 at 8:27 am eastern... CustomInk.com

My experience with Customink was exceptional! The people that I talked to were understanding and very considerate "and" helpful. After the date of the birthday party was moved to an earlier weekend, Customink printed and shipped the koozies in record time! They arrived on the day promised! They were terrific. Everyone was so excited that they had a memento to take home from the great 80th birthday party on the deck! There were over 80 people at the party so everyone got a koozie and there were some left for the family to keep. Thanks again for all your expertise and help!

Delores G.
Westville, NJ
Overall Experience Wow 5
Order Again? Yes
9/5/14 at 11:05 am eastern... CustomInk.com

No Comments

James F.
Philadelphia, PA
Overall Experience Wow 5
Order Again? Yes
9/3/14 at 3:25 pm eastern... CustomInk.com

No Comments

Eric F.
Townsend Fire-EMS Relief Association Golf,
Townsend, MA
Overall Experience Great 4
Order Again? Yes
9/3/14 at 10:37 am eastern... CustomInk.com

Great job on the layout and quality production. You delivered on everything as promised.

Robert H.
Des Moines, IA
Overall Experience Great 4
Order Again? Yes
9/2/14 at 12:32 pm eastern... CustomInk.com

No Comments

Paula H.
Shawneetown, IL
Overall Experience Okay 2
Order Again? Yes
8/31/14 at 3:31 pm eastern... CustomInk.com

Product is fine but the screen print (or whatever method) of my logo and text onto the koozie is quite fuzzy. It is acceptable because they are only koozies but for this price you would think it would be possible to next day me an actual proof for free.

Owen M.
Tallahassee, FL
Overall Experience Good 3
Order Again? Yes
8/28/14 at 12:02 pm eastern... CustomInk.com

The customer service was awesome. They helped with the design and promptly created and shipped our product to us. We have received nothing but complements on it. Awesome Koozie!

Pam K. - Office Manager
Restaurant Tyler,
Starkville, MS
Overall Experience Great 4
Order Again? Yes
8/25/14 at 11:47 am eastern... CustomInk.com

I've always had a great experience with CustomInk orders!

Jessica P.
Xenia, OH
Overall Experience Great 4
Order Again? Yes
8/25/14 at 11:16 am eastern... CustomInk.com

I needed these items in a rush time frame, and CustomInk worked quickly with me to make sure I received them by the promised delivery date. Would recommend this product and their services.

Teagan A.
Sea Isle City, NJ
Overall Experience Great 4
Order Again? Yes
8/23/14 at 11:53 am eastern... CustomInk.com

I think for being a random company I found online, the overall experience was higher than my expectations. I appreciate the tracking emails, letting me know where the product was in creating, packaging and delivering, as well as to confirm what I wanted before it was created. The only thing that was a disappointment was the lack of information provided before I spent almost 2 hours designing my koozies. It was kind of a reeling scheme that at checkout I tried to order just 40, and then it prompts me that it has to be minimum orders of 100. That should be a disclaimer on the page as you are designing. Also, $3.75 per Koozie is flat out expensive when you compare to other screen printing services which you can get koozies for closer to $0.50 a piece.

Kelly W. - Nonya Bizz
Operation Wedding Can't We Just Order 40?,
Scottsdale, AZ
Overall Experience Wow 5
Order Again? Yes
8/21/14 at 11:18 am eastern... CustomInk.com

The customer service agents I spoke to were very polite and helpful.

Holly H.
Lewisville, TX
Overall Experience Wow 5
Order Again? Yes
8/19/14 at 11:25 am eastern... CustomInk.com

CustomInk has a great interface and customer service. Although the items are priced a higher than at other custom sites, they are of a better quality. In addition, they offer capabilities that other sites don't provide (i.e. double sided printing on koozies). CustomInk is worth the extra cost, specially if your image and representation is at stake.

Alejandro S. - Entertainment Director
Factory Automation Systems,
Atlanta, GA
Overall Experience Great 4
Order Again? Yes