the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the Badger B-Dry Contrast Performance Shirt had this to say:
Other than a couple shirts they turned out great. Very comfortable.
This was a reorder of our softball jerseys. Just as in the first order, the experience was second to none. There may be a few companies out there with service as good as yours, but there are NONE who are better. Flawless. I look forward to my next order.
I started my search for good, affordable custom jerseys with a search for "custom jerseys" on google. One of the links I found was for Customink, and I decided I would give it a try, having no experience with them before. It would be impossible for me to express how pleased I am with the final product. The online design tool was really intuitive and a snap to use, and more importantly was an accurate representation of how the jerseys would look after production. After submitting my design, one of the artists emailed me with some design ideas that made the mascot look more realistic and better centered the logo. It was really impressive how quickly they got in touch, how completely they communicated, and how professionally they treated the order. From start to finish, this was the best customer service I have ever received and was absolutely blown away. I'm sponsoring a team next year and when I go to design jerseys, There's no doubt in my mind that Customink will do my order.
Great customer service! All the representatives I spoke with were extremely helpful and gave me quotes for various numbers of shirts to help gauge the cost. Even more remarkable, I never had to repeat more information than the email address associated with the design, in speaking with these different reps - not generally the experience when you call a company multiple times.
US Department Of Transportation,
My experience was completely positive. The web-site was easy to navigate. The selection of t-shirts and designs was impressive! I didn't have a lengthy hold when I called customer service and Stacey, my representative, was great! She was friendly, efficient and knowledgeable. I highly recommend CustomInk!
Extremely satisfied service member based overseas.
I needed my shirts in exactly a week and saw that I had to call in the order. I was waiting for the usual hassle of calling in an order. It was far from that! They were able to easily pull up my design and get it ordered in under 8 minutes on a Friday lunch break! Very friendly and knowledgable employees. It was a bonus that I never had to be transfered either. Plus -- the shirts turned out great, looking exactly as I had designed.
I was very satisfied overall with the experience. The design page was great. Gave me the opportunity to try out all kinds of different layouts, fonts and artwork. Customer Service was very friendly and helpful. Order was started and filled quickly. Paid a reasonable 10% charge for speedy delivery and deadline was met. The quality of the shirts is excellent. Printing looks great. Two minor beefs. I ordered the team jerseys with the player numbers on the back in a certain font that matched the names. Found out later from customer service that numbers are not available in that font and are in fact only available in one particular font because they're not printed - they're applied. I still don't quite get that. There was no mention on the website that my chosen font for the numbers would not be doable. Secondly, I ordered one name with "umlauts" over a vowel, which showed up that way in the proof that was sent to me for approval but, alas didn't actually make it to the shirt. Had to add them myself with permanent marker. It total though, it was a very positive experience and I would use CustomInk again.
El Segundo, CA
Wiffle Ball Club,
Our athletes and their parents were very pleased with their shirts - fit, color, quality. The design process allows a great deal of freedom and creativity, which I like. I was, however, disappointed in the website's quote process as it apparently did not take into account the printing on the back (names and numbers) when providing a quote even though the price given was accompanied by an illustration of both the front and back of the finished product. The difference was substantial per shirt ($7.00.) I felt this was misleading. The CSR did take $100 off our order, bringing the cost per short down a bit. He also offered express shipping at a significantly reduced cost. Customer service at CustomInk has been very prompt and helpful with both orders I have placed with them. I will order from them in the future.
Saint Francis, MN
One of your phone reps that I had the pleasure to talk to was absolutely wonderful. Her name was like Ghordan!! She would make me want to order more shirts from you guys whether I needed to or not!!! She deserves a raise!!!! :-)
Fellowship Baptist Church,
I've had a great experience with CustomInk. Our softball team really likes their new uniforms. The only thing I would say is that the price seems a bit steep compared to our local printer.