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Uncensored Customer Reviews
Customers who purchased the American Apparel Juniors Jersey T-shirt had this to say:
I really appreciated the level of customer service amongst your team -- friendly, knowledgeable, capable, and efficient. That seems to me one of the biggest differentiators. Personal touch.
Addison and Sarova Auctioneers,
Fast shipping, high quality shirt, but the screen print was much smaller than it should have been and how it looked on the proofs relative to the shirt sizes, even the smaller ones.
Birons Youth Sports,
Everything was on point! Thanks guys! -ICKYgirl👭
My customer service rep helped me navigate how to place my order on the site and totally understood my event and the design. She even followed up with a card. I have done custom shirt printing for various projects for probably 25 years and I am thrilled that it has become so easy and streamlined. I wouldn't use anyone else but CustomInk because they offer fonts and clip art that isn't cheesy! Also, they were right there on the phone ready to put through my order when I couldn't figure out how to do it online.
Los Angeles, CA
Customer service was great! I had pretty limited exposure...
Redwood City, CA
All Star Code,
New York, NY
I like the ease of designing and ordering initial order. Gets a little complicated when I need to order individual shirts in various styles and colors. I understand why things are limited but once there is a design already on fileI would think it would be easier.
Garden Grove, CA
The customer service was outstanding, and I loved being able to help design the t-shirts via your website.
I was impressed with every step of working with CustomInk except for their design team's work... More on that in a bit. Their prices are great, the printing looks awesome, and the customer service blew my mind! It made me feel all funny inside like I had just eaten butterflies and rainbows and unicorns all wrapped up in a burrito. It was that good! Except... I'm not sure why, but the design team "redesigned" my uploaded artwork which was already print ready and the exact print size I wanted. They spent a lot of time redoing it too: re-drew an image, changed fonts, changed weight of the text... Too bad I didn't want it changed. Maybe I miscommunicated my desires, or failed to say it was print ready. I don't know. It took three tries, but they finally changed it all back to the way I had it originally and everything went well from then on. It was a pain in my rear, but I'll bet it was an honest mistake and they fixed the problem without debate. The only consequence was a delay in printing and some of my time wasted.
Great experience, would use them again!
Great job just disappointed in the studying if the women's.
Great site, great service, great product!
Ocean Springs, MS
I love Custom Ink. The cost for enough colors to make our design look right was too high so the final image was not ideal...but I still really like them. Service is outstanding as always! :)