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Uncensored Customer Reviews
Customers who purchased the Foldable Neoprene Koozie had this to say:
Clear communication about deadlines and expectations helped to set my mind at ease. My client is happy with their finished product.
San Francisco, CA
My experience with Customink was exceptional! The people that I talked to were understanding and very considerate "and" helpful. After the date of the birthday party was moved to an earlier weekend, Customink printed and shipped the koozies in record time! They arrived on the day promised! They were terrific. Everyone was so excited that they had a memento to take home from the great 80th birthday party on the deck! There were over 80 people at the party so everyone got a koozie and there were some left for the family to keep. Thanks again for all your expertise and help!
Townsend Fire-EMS Relief Association Golf,
Great job on the layout and quality production. You delivered on everything as promised.
Des Moines, IA
Product is fine but the screen print (or whatever method) of my logo and text onto the koozie is quite fuzzy. It is acceptable because they are only koozies but for this price you would think it would be possible to next day me an actual proof for free.
The customer service was awesome. They helped with the design and promptly created and shipped our product to us. We have received nothing but complements on it. Awesome Koozie!
I've always had a great experience with CustomInk orders!
I needed these items in a rush time frame, and CustomInk worked quickly with me to make sure I received them by the promised delivery date. Would recommend this product and their services.
Sea Isle City, NJ
I think for being a random company I found online, the overall experience was higher than my expectations. I appreciate the tracking emails, letting me know where the product was in creating, packaging and delivering, as well as to confirm what I wanted before it was created. The only thing that was a disappointment was the lack of information provided before I spent almost 2 hours designing my koozies. It was kind of a reeling scheme that at checkout I tried to order just 40, and then it prompts me that it has to be minimum orders of 100. That should be a disclaimer on the page as you are designing. Also, $3.75 per Koozie is flat out expensive when you compare to other screen printing services which you can get koozies for closer to $0.50 a piece.
Operation Wedding Can't We Just Order 40?,
The customer service agents I spoke to were very polite and helpful.
CustomInk has a great interface and customer service. Although the items are priced a higher than at other custom sites, they are of a better quality. In addition, they offer capabilities that other sites don't provide (i.e. double sided printing on koozies). CustomInk is worth the extra cost, specially if your image and representation is at stake.
Factory Automation Systems,
What a great experience dealing with your company. The website is easy to navigate and customer service outstanding...I was immediately contacted to approve the order, talked through specifics with the rep and was completely satisfied with the entire experience, start to finish. I ordered t-shirts and koozies for a surprise birthday party and they were awesome!