Overall experience of
the last 1,000 customers:
  • WOW!
    47%
  • Great
    37%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
93.0%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Otto Caps Foam/Mesh Baseball Hat had this to say:
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Customer service on the phone is sometimes a 10, and other times it feels like the person isn't really listening to me and trying to actually help me with my problem. Generally though they are pretty good with customer service.

Overall Experience Good 3
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Great helpful service loved the T-shirts and hats will use them I can for sure.

Overall Experience 5
Order Again? Yes
Custom Ink

The only concern I had was when I received the email with my proofs, there was an extra quantity listed as a backup if something didn't work out. When I received my items the PAD quantity was crossed off and I only received the original amount I ordered, but I had been counting on that extra to meet quantity needs I had. I wish I had gotten an email or some sort of update that this extra item would no longer be a part of my order.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Very happy

Overall Experience Great 4
Order Again? Yes
Custom Ink

Great experience except that the customer service rep. assured me that the package would not arrive before a certain date since no one would be there to receive it. It arrived early and was left. Luckily it was still there and unopened,

Overall Experience Good 3
Order Again? Yes
Custom Ink

When creating our hats the web design didn't have the ability for me to make exactly what we wanted. However I called and talked with Jared. He was great! Able to tell me exactly what is offered and condense the text size on different lines that I couldn't do from the web site. Only thing I would have liked more was to be able to have two color tones for text/images.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No complaints at all loved every part of the purchase!

Overall Experience 5
Order Again? Yes
Custom Ink

The website and customer service was great, but we did not feel that the size of the artwork on the proof did not match the result.

Overall Experience Okay 2
Order Again? No
Custom Ink

I has always been a pleasure and great team members and no problems with the service or poduct.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Great over all experience this is the second time I have that I have been on your web sight.. Was very easy to do uploading of my logo adding text even changing font, size and style.. I will be back!!! Thank you very much

Overall Experience Great 4
Order Again? Yes
Custom Ink

Thank you for taking care of our order. Everything arrived as expected and one the day promised.

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes