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Uncensored Customer Reviews
Customers who purchased the Large Glass Tree Ornament had this to say:
Storrs Mansfield, CT
Personnel and service excellent. Very attentive and as accommodating as they could be.
Love the ornaments! Packaging was impressive and we've received many great compliments! Thank you
Everything looks GREAT! I am very pleased with the finished product. Also, the customer service was outstanding. My questions were answered in a timely and helpful fashion.
IU Protective Order Project,
As I was working with Brandon to get the logo centered, we went through several proofs. He apparently is able to see when I open the proof to view. He didn't hesitate to call me within minutes every time I opened it up to urge me to order. Once I placed the order, I never heard from custom ink again until the order shipped. I would have appreciated order updates once or twice just to know the order was on schedule/ where it was in fulfillment.
NOMS Booster Club,
The customer service was beyond comparison. Custom ordering on the internet is risky and being contacted by your representatives put to rest all worries. Nicely done.
I thought the people I worked with (contacted me with errors) were very nice and I was understanding, but again there was nothing on the website stating that you could only do one color prints. I was only looking for two colors for our company symbol. I may or may not use this company in the future.
I'm speechless. I love Custom Ink and I will without a doubt be purchasing from them again in the future.
I was amazed with the amount of attention I received from your staff...emails, phone calls, etc. I told my wife that this is because I was a first time customer, but I have a feeling this is your level of customer service. We'll soon find out...I plan to order again and again.
Everything was great start to finish. Was rather nervous about ordering these as they are to be "happies" for the guests at our wedding. The ornaments are not cheapy and the colors and lay out are just what we wanted. In fact, the blue is prettier than it appears online. Thank you so much!
I ordered the ornament and was told it could only be printed in one color, but my logo has two. I talked to the customer service rep and he was able to accommodate me quickly and the results were awesome! I will use CustomInk for my custom merchandise again anytime!
We ordered ornaments as favors for our Winter/Christmas themed wedding coming up this December and we couldn't be happier! They are beautiful! Exactly what we wanted and they were packaged nicely and shipped fast.We are so happy to have such a beautiful favor to give our guests at our wedding! Thank you so much!
Customer service is the reason we keep returning to Custom Ink. Emails are answered promptly to satisfaction. The live chat feature and no-hold, no-wait customer service reps on the phone were hugely helpful as we call from Japan with lots of questions.
MC Perry Elementary School PTO,
KIPP Believe Primary,
New Orleans, LA