Question 1

What is the turnaround time for custom gifts?

Accepted Answer

Most custom gifts arrive in about 2 weeks with standard delivery. If you have a fixed date, rush options are available depending on the item.

Question 2

Can I mix different gift types (e.g., mugs and blankets) in one custom gift order?

Accepted Answer

Yes. As long as your design stays the same, you can combine categories like drinkware, blankets, t-shirts, tote bags, and notebooks within the same custom gifts order.

Question 3

Do you charge setup or design fees for custom gifts?

Accepted Answer

No, your custom gifts quote includes art cleanup, a digital proof, and standard shipping at no extra cost. Our design tools are easy to use. And we offer real, live help 7 days a week.

Question 4

How do I collect shipping addresses for a custom gifts campaign?

Accepted Answer

Use the Group Order Form so each person can securely enter their address, size, and optional payment; we can also ship to a single location if you prefer.

Question 5

Can I reorder custom gifts for future events?

Accepted Answer

Absolutely. Your design files and order details are saved so you can reorder mugs, tumblers, journals, or candy boxes quickly for repeat occasions.

Question 6

What are your most popular custom gift categories?

Accepted Answer

You can add your brand or logo to any of our popular custom gift categories, like: Drinkware: tumblers, mugs, and water bottles that travel with your brand. Bags: totes and backpacks ready for events or welcome kits. Blankets & cozy layers: soft throws that get real use at home and in offices. Notebooks & pens: branded journals for conferences and onboarding. Food & candy: sweet boxes and snack packs for thank‑yous and holidays

Custom Gifts That Feel Personal — and Come Together Fast

Frequently Asked Questions

Custom Gifts That Feel Personal — and Come Together Fast

Frequently Asked Questions