Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
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Austin, TX
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Happy Farms,
Belle Plaine, KS
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Providence, RI
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Pottstown, PA
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Middlesboro, KY
The site was difficutl to manage after beginning the design. Navigation seemed geared towards gaining the greatest profit, not helping the customer to make choose the product that best fit their vision.
Bull Valley, IL
Great customer service. Handled all of my requests in a brief. Call. Great place to order from.
C&K Fasteners,
West Middlesex, PA
I had great customer service with David. He was genuine and provided phenomenal support in helping get my product, even much earlier than anticipated.
Litchfield, CT
Very pleased with the design and quick turn-around.
Moville, IA
Custom ink was a good company and service.
Las Vegas, NV
It went well. Your staff person walked me clearly thru the process. I suspect there will be orders from some of my friends as I get out-and-about wearing the shirt!
Belmont, CA
The customer service here was top notch. I had trouble uploading my file, and the rep went over and beyond to make sure it worked out. Everything got here and looks awesome!!
Santa Barbara, CA
I am a regular Custom Ink customer and normally love the product and services provided through the company. However, this experience was disappointing. Finding and designing our product was the easiest part of the entire experience. Costs were great and shipping was fast. However, upon receipt of the first design proof, I was flabbergasted. I knew that I would more than likely have to compromise on some parts due to some complexities in the design, but every edit I asked for yielded a proof further and further from the original rendering. Eventually, I connected with a customer service representative, who literally sent a screenshot of the first proof, and while their service was great and they seemed helpful on our chat, the proof still did not match what I was looking for (which was what they had already made 4 proofs before). However, it was the best I had received, so I decided to move forward given our now tight deadline. Shipping was very fast, which I appreciated, however the product did not look like the website photos. The vibrant green color on the website showed as a darker, muted green, and the "tan" khaki mesh on the website was more of a green khaki mesh instead that was not great quality. It definitely interferes with the integrity of the hat (not sturdy, etc.). In the future, I will not buy any hats from the Custom Ink website, only t-shirts or other clothing items specifically.
Aldie, VA
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West Granby, CT
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Seattle, WA