Average rating of the
last 1,000 customers:
9/10
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90.7%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes
Custom Ink

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Experience Rating 0/10
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Order Again? No
Custom Ink

Great customer services, easy to use website, and very fast delivery.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Overall, the pricing for the single/one-off custom print I requested (to test CI for my new business) was average ($55.00), but the fact that they printed my submitted lower quality design using Direct-to-Garment vs. the much higher quality Direct-to-Film printing process was confusing. I had to end up requesting a reprint because of how washed out the design looked and the DtoF version was amazing, so vibrant, 50 times better than the original DtoG version yet they don't allow customers to select this printing option, which is also very odd to me and something I strongly recommend adding to the design studio. Not all individuals have super high Q, correctly formatted images for print. If you upload a lower than requested quality image, the design studio mock up should demonstrate what the print will look like accurately. Also, where is more AI in your design studio process?

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Easy to use, friendly service and great results.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 5/10
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Order Again? Yes
Custom Ink

Great shopping experience

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Customer service was excellent, website was user friendly, a service rep quickly answered my questions about custom design and the proof was provided quickly and the hats matched it exactly when they arrived.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Shopping and proofing was easy however I had an issue with the quality of material received and still have not received any response when I reported the issue. I need to replace the hats with quality hats for the year but need input from customer service on which model to use. These Nike are very bad. I've used them before and they were good so I can only assume that the quality control is slipping at Nike.

Experience Rating 7/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes