Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
91.3%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Website is very user-friendly. Easy to upload your own images. Huge variety of font styles and colors for your custom taglines.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes
Custom Ink

I do not recommend Custom Ink. I was reordering a product and the process was confusing and frustrating. I had a tight turn around time that I communicated early and when I followed up to make sure I could get artwork approved quickly, no one was responsive. I also had an issue with the design that was used from the past and was not given straight answers about why they could not embroider the same design from the past. I was only told "it is because of the guidelines" but no one could tell me what guideline changed. I asked to speak to a manager, was told one would call me back and no one ever did. The final customer service agent via the chat was able to help solve the problem easily by taking the time to actually look at the past order but that was after over a week of frustrations. The shirts came late, dirty from the packing materials and the embroidery is messy. Unless you are doing something basic or a larger logo, I would not recommend using Custom Ink.

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Zahra, helped me to make sure everything went smoothly and that we got them on time. In the end they came early. She kept me informed the whole process. Returned calls and emails. She was amazing and so happy with the final product.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

I'm a repeat customer who is always satisfied with my custom purchases

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

I couldn’t be more pleased. Overall experience was great. From design to delivery.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

easy to design easy to order came quickly nice experience

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Customer service, selection, and ease of ordering are top notch. They came nicely and securely packaged and the order was without any errors. Perfect.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

The Custom Ink. customer service team was excellent and very responsive.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? Yes