Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
91.2%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Shirt creation and product was great, however scheduled delivery did not happen as promised. I had it delivered to a rental property and the shirts came in too early when I was garunteed delivery on my requested date. Another renter had opened my package. If you don’t care when the shirts come in, I would recommend, but if you have a problem or special request customer service lied to me several times, and they will lie to you too.

Experience Rating 3/10
Full starHalf starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

Great turn out and exactly what we wanted

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? Yes
Custom Ink

I really like the prompt customer service and getting exactly what I want, but the printing quality was not as good as other orders I've placed which is disappointing.

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Order came to me in time and customer service answered any questions I had succinctly. But it's just really expensive.

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? Yes
Custom Ink

We only use them because of the option of having individuals pay for a group order. I was supposed to have a voucher applied to my order. Instead, I was shown it was applied but it didn't actually give me a credit/refund of any kind, even though I was told via chat that because we had a group order and the group was paying individually that I would be issued the refund personally, so I ordered extra shirts for the group order. The invoice made no sense because the amount paid by the collective group literally did not match the invoice, so when I asked about it, I was told that accounting would look into it. Since then, I have heard nothing, and I have emailed twice to follow up. I am very annoyed/mad that this is so difficult to deal with, and quite honestly, I was going to avoid ordering from Custom Ink this year because of the customer service that resulted in the voucher last year. You made it right by issuing the voucher, but the fact that I can't even redeem the voucher is ridiculous. It also feels dishonest that the invoice was manipulated to look like the voucher was applied when it really wasn't. Unless they make this right, we will take our business elsewhere.

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Easy to use website

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes