Uncensored Customer Reviews

Easy, simple, cost effective and fast.

Absolutely fast, fun and easy to create, reasonable pricing and brilliant customer service!!!

Great company to do business with

We (my family) have been using Custom Ink since 2016 to create annual christmas shirts. It has now become where anyone who wants to create a design can create a design with all designs due by Oct 17-18th. Voting takes place within a week after all designs are submitted with final style and size to be submitted by Halloween so they can be ordered the first week in November. We have so much fun creating designs. And this year when I somehow ended up creating 3 orders (still haven't figured out where I went wrong) when I called customer support Anderson was amazing. He cancelled my two partial orders and made sure the order that was going through had all the shirts and sweatshirts I needed. And they are here and look amazing.!!!

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The gentleman with whom I spoke and who helped me was polite, patient, kind - he had helpful suggestions which all turned out to be great and he never made me feel bad or stupid for not being swift with the computer world! Sadly I do not remember his name, but he was answering my call from Jamaica and was both caring and personable.

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A designer helped me finalize my artwork and was very cooperative in real time. Very easy to order and delivery was on time and product was great

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I liked the process a lot, however I was confused by the "group order" option. I thought they would collect payment information from all the members after the order was finalized, but I had to pay the full amount and collect the money from the people ordering with me. I should've picked the "start a fundraiser" option for that in hindsight. Totally on me and wasn't a big deal though.

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