Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
90.0%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Always easy to design and order from Custom Ink! Fast shipping!

Experience Rating 8/10
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Order Again? Yes
Custom Ink

Custom Ink is fantastic. The quality of what I ordered far surpassed the previous business I tried. The selection of T-shirts is incredible, and the graphics are absolutely top notch. I'm thrilled with my order and will continue to use Custom Ink for my future projects. The only suggestion I have is to allow users the ability to use custom colors for fonts.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Two things, customer service rep had an attitude when I called about not been able to delete a particular design. Also, on recent order, I mistakenly ordered XL, called immediately and rep said she changed order to L, received XL,

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Even though it was an order for only one shirt, this was treated just as if it had been an order for 100. The shirt is high quality, fits properly and the custom graphic looks as good as I had hoped. The website does a pretty good job of helping you visualize your design on their shirts, although it could be a bit better organized. It could be a little easier to figure out the price of your order, for example, but not the end of the world either. The shirt arrived sooner than expected, and looks great. This was not the first time I used Custom ink and won't be the last.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Service was delayed. Delivery reached late. Team entered wrong address complicating delivery. Website was slow to update and showed conflicting messages (that the design did not get approval. But also that it was under review). Support did not know what was going on. It is very easy to talk to support and the people are fairly helpful (although the whole process is clunky). But being on call for hours to process a simple t shirt order is a little absurd.

Experience Rating 4/10
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Order Again? Yes
Custom Ink

Moving on.

Experience Rating 5/10
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Order Again? No
Custom Ink

Excellent experience from start to finish! The ordering process was easy, the design tools were user-friendly, and the customer service team was responsive and helpful whenever we had questions. The shirts arrived on time, looked exactly as expected, and the print quality was excellent. We've used Custom Ink for nonprofit and school organization apparel, and the experience has consistently been reliable and professional. We'll definitely order again.

Experience Rating 7/10
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Order Again? Yes
Custom Ink

We ordered a t-shirt at the last minute for a retirement gift, and we were under the wire. We chose Super Duper Speedy Express (or whatever the fastest level is) and paid the premium. We got the t-shirt 2 days earlier than promised! Our retiree was surprised and happy. Thanks so much!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

So, so good. Jenn was friendly, helpful, and, most importantly, instilled trust that the order would be delivered on time and as expected. And it was!

Experience Rating 10/10
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Order Again? Yes