Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
90.0%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

No Comments

Experience Rating 2/10
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Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Great company to work with for our initial hat order to launch our company! I'll be back to design more each year.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Quick turn around, delivered even ahead of schedule, and good communication.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

First time working with you folks and it was great.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Custom ink has very good service and customer care. We have had issues with prints in the case of shirt color appearing different than shown on screen, which their samples solve the issue. Now, the screen-printing color appears different than the screen making the overall shirt unrecognizable besides being a maroon shirt. For a team shirt, it will be difficult this year for other teams to see our name and make sure they are at the right game.

Experience Rating 3/10
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Order Again? No
Custom Ink

i spoke to Maria and like David she was an outstanding employee. Very professional, pleasent and easy to talk to, Well done.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Very disappointed in customer service after problem raised within 30 days.

Experience Rating 5/10
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Order Again? No
Custom Ink

I wanted to order more with the Southern Construction Band on the back and also a small one on the front right. However I am unable to figure out how to make the front one smaller. Also my concern is that the lable will wash off.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Excellent service, especially the first gentlemen I spoke on the phone with. He gave me ideas and sent prototypes back to me for review. Very patient and knowledgeable.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 6/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

This site is exactly what I would expect from a printing site in 2026. It's super easy to navigate the site, I can manage all my designs and orders easily, and the customer service is honestly stunningly good. When most people outsource or automate customer service, Custom Ink doesn't. Every time I have emailed or ordered from them, I have received nothing but polite, helpful emails from their staff. They care hard, and it's worth the price for their products.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes