Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
89.6%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Overall I liked the ease of the website. I did not work with customer service. Shipping was great, and the packaging.

Experience Rating 7/10
Full starFull starFull starHalf starEmpty star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

My order of 24 shirts for just under $1,000 was full of multiple errors. A representative from CustonInk suggested a change to my design which I accepted but then the change was only applied to some of the order causing a mismatch between the designs. Some of the prints were of low quality, there was a mistake on one shirt with a letter left out of a name, the colors of the ink varied from batch to batch of shirts, and a whole set of t-shirts which were pictured as white, labeled as white and ordered to be white , came printed on cream T-shirts instead of white causing them to mismatch the rest of the order even more. I submitted multiple order issue reports as the shirts arrived but have not heard back from the company. At such a high price point I expected much better quality control, attention to detail, customer service and correct final results. I do not have time to correct and reorder any of the mistakes before my event so I have to use them as is. Wrong colors, misprints, omissions and all. At almost $1,000 for 24 shirts this is extremely disappointing.

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Very easy. We never have an issue and we really love the check-ins by the staf if there is an issue. Very personal shopping experience. Lovely!

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 6/10
Full starFull starFull starEmpty starEmpty star
Order Again? Yes
Custom Ink

I am well pleased with the print quality. The shirt material is a not what I expected, wish it was a little better... But then I did select that style.

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes
Custom Ink

The experience was fairly easy. I had a lot of words in my design, so I do wish there would have been an easier way to center them rather than have to go line by line and adjusting. Still easy enough.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Please evaluate shipping dates. Only issue with me. Changed 2 times !

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

We found the product we wanted, uploaded our logo, ordered online and received our order a few days later. The whole process from ordering to receiving went very smoothly and the quality of the product and printing exceeded our expectations! We will be ordering from Custom Ink again!

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes