Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
No Comments
Germantown, MD
My experience was great. Easy design and upload process, quick turnaround, and customer service was excellent, especially Meraflor L.
Beachwood, OH
easy to use- quick turnaround
tri with Skye,
Jacksonville, FL
Very good experience overall. I had trouble downloading the original logo, and got confused when I was told she had mocked something up as I wanted to design i myself. But what she mocked up was a completely editable design which I was able to do with what I pleased using the online tools. Fast turnaround.
Digestive Health Research,
Hermitage, TN
Horrible customer service experience. In the week leading up to my product delivery, I spent maybe 15 hours on the phone with customer service representatives across maybe seven different calls. At the end of each call, they said my order was good to go and my product was off of hold. The next morning I would wake up with an email that my product was on hold again. We did this cycle, maybe seven times. I’m not sure how each representative could’ve been confident enough to say we were good moving forward and then been wrong each time. Every single call said there was a different issue, but it circled back to the same issue that each call said that they had fixed. we were under some time pressure to get the product in at a certain time with a couple days buffer before the actual event. I ordered rush delivery to accommodate that but due to all of the delays, the final product was not confirmed until maybe three days before the event. I’m grateful to the customer service representatives who were able to make sure that the product got to me on time, although if it came basically the morning of the event. It looked fine, but it caused me significant stress and took up a significant amount of my time and I would never use the service again.
Philadelphia, PA
you don't want me to do this.
South San Francisco, CA
Overall, I've been dissatisfied with your embroidery process of the hats. The logos are off-centered with a range of 1/2" from left to right. It is sloppy and inconsistent. It's significant enough that it affects the overall look and aesthetic of the finished product.
Standard Nursery LLC,
Lafayette, OR
No Comments
Fawnskin, CA
No Comments
Holland, MI
No Comments
Liberty Lake, WA
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Touring Cyclist,
Bridgeton, MO
No Comments
Malvern, PA
Custom Ink was awesome for my tshirt order. The digital printing was crisp and colorful. It looked fabulous. My order was fulfilled promptly. Every step of the process was excellent.
Hanover Park World History AP,
Randolph, NJ
Easy-to-use website and smooth, quick process.
Kolbeville Marketing Design,
Naperville, IL
I would love to be able to order less or mix colors
Orangewood Gospel Hall,
Phoenix, AZ