Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
91.0%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

My sales rep was great. Without her help, I would have been lost figuring out what to do or understand pricing. I placed my order on Wednesday and the items (140qt) shipped the very next day. Very impressed by the service and speediness.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

The printing on the bags was quick. Got them within a few days.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Great customer service! I had to get artwork approved and added a shirt on late and everything went smoothly. My only meh, was they slightly changed my artwork but I did check the box that said I didn’t need to approve a tweak to the artwork, so that was my bad. But it still looks great and considering I need them about a week before I ordered them lol the super rush was worth every penny and they arrived two days earlier than expected.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Service was at the last minute (for many reasons) and was great. I had the product a day ahead of schedule. Great service

Experience Rating 9/10
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Order Again? Yes
Custom Ink

I saw an ad for Custom Ink a while back and I was impressed with the products shown and knew ONE DAY, I would order. That day came and I am still impressed. Thanks, VLove Rocks!!!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

I will forever be a Custom Ink fan! What a wonderful experience from start to finish. Please don’t change a thing! Bonus: our group’s order of ten tees arrived 8 DAYS early!!! Crazy good! Thank you, Custom Ink!♥️

Experience Rating 10/10
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Order Again? Yes
Custom Ink

I ordered a shirt for a family member and paid extra for expedited shipping. I admit I was concerned that the shipping would not work since it was a few days before July 4th and delivery was promised on the fourth, when I knew it would not happen. However, Customink got the shirt to its destination on July 3rd and the recipient was absolutely thrilled with her customized shirt. Superb service and a great product!

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

The customer service was amazing. Tahja B. was a lifesaver. It was a bit confusing when I was creating a design for both adult and youth sizes of a sweatshirt, as I was unsure how the design and ordering process would work for both. I called, and he helped me make both sizes available and corrected the design to ensure it would look good on both sizes of sweatshirts. The sweatshirts arrived, ahead of schedule by almost 5 days, and they looked great!

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Wonderful experience. Online easy to upload images and create the shirt design. I placed an order and quickly realized I needed an additional shirt so after calling customer service in a panic, since all my shirts were being express shipped, the staff easily changed my order and I received my shirts in a few days. Thank you!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Customer service reached out to me and helped me fix the design to make it pop more and i appreciated that. One thing I noticed was that customer service would always reach out to me at around 5:30-5:50 but they close at 6:00. This made the process much longer because I would respond 30 minutes later than they messaged meaning i’d had to wait a day to hear another response. That was minor my frustrating (as it happened twice) but everyone was very kind.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

In light of so much AI these days it was nice to communicate with real people who could interpret well. It was a pretty good experience.

Experience Rating 3/10
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Order Again? No
Custom Ink

The tee shirt was printed perfectly and arrived at my door two business days later, I was blown away by the quality and speed!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Customer service wasn’t bad. Lost part of my order and sent out new orders. Have yet to receive them when the event is in 3 days. So pretty bummed it won’t all show. Was expecting something completely different. Expecting a screen print and not a digital print. Was pretty price for just a digital print. The print came out super blurry and not what I was expecting. Super disappointed about it

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

Appreciated the fast turnaround on our order. We made a last-minute decision to order the shirts for a company event, and they beat the guaranteed delivery date by one day. We appreciated that so much and we loved the quality of the shirt and the artwork was as promised. Thank you Custom Ink!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

The website made it easy to place the order. We had to rush the order because we waited too long to order, and they had an excellent option for us. We received the order a day earlier than we expected.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes