Uncensored Customer Reviews

Our rep did a great job helping us get the design created by the scouts onto the shirt. Communication was excellent and no complaints!

Time from order to delivery: acceptable time frame, no complaints. Shipping: no package damage. Expectations: Exceeded expectations. We are trying out different companies in the hopes of changing who we use for merch and was pleasantly surprised that this beats the pants off who we presently use. We are also seeking extended sizes. This company checks all the boxes for us. THANKS. Great job.

I was initially disappointed because I requested help fine-tuning my custom image before printing but did not receive any proofs to review before the shirts shipped, so they arrived with the custom images not well sized or centered. However, the customer service was excellent after that point. They were able to remake and resend the shirts on a very tight deadline for my event at no additional charge.

Awesome! No joke. Love this Team!

No problems

Designing my T shirt was easy; It arrived way ahead of schedule; The final product was exactly what I created and wanted; No complaints of any kind.

Go elsewhere for your marketing needs, very unhelpful customer service with no responsibility for botched product.

I ordered these shirts for a bachelor party in a 6 hour endurance karting race. During that day we experienced a heat advisory which was abnormal for the area. During that day the heat index was above 100°F with high humidity and not a cloud in the sky, plus the racing suits, the heat of the tarmac, and the racing kart itself. Even with all of that heat needless to say we were drenched in sweat everytime we got off the track, however after about a half hour of sitting in some shade the shirts were completely dry and showed no signs of sweat absorption (in a good way). Thanks to these shirts we were able to survive the day and look good doing it. The printing on the shirts also remained perfectly intact and even after a couple of washes already still looks brand new. The customer service with the printing was also well above expected and really help ease my mind leading up to the event.

While it appeared that Custom Ink was meant for companies that make large purchases, I was pleased to see they were willing to accommodate an individual purchase. I was looking for something special for my sister to cheer her up and this did the trick! While it was a little expensive it was well worth it. The custom printing was excellent and they offer quality T-shirts. I was given a shipping date and it turned out it was delivered 6 days earlier than expected. I have absolutely no complaints.

No surprises! My kind of store.

I have emailed 3 times through different channels with no response in the last week. The design is too small and not centered. I was charged an extra fee to ensure quality control. I paid $46 for a 6th birthday T-shirt for my son and learned my lesson: do not order through Custom Ink, pay 1/3 of the price and ensure quality through Etsy.

Make sure not to make waves with your design because custom ink will not make it. I imagine they might do it if no one famous is involved

Custom Ink has been very helpful, professional and kind as my cousins used your template to design our family reunion T-shirts. Everyone assisted me in answering my questions no matter how difficult of simple the questions were. The inkers were friendly, kind, funny and knowledgeable about their company. Thanks for our 2025 White Family Reunion shirts.

The ordering process was very frustrating and confusing. I ordered youth and adult sizes, then days later was told that youth extra small would not be available. When I asked about switching to a youth small, I was told that NO youth sizes were available and I would have to pay extra to get a second product. I told them that I wasn't sure if I would be proceeding with my order and suddenly all sizes were available and my order was submitted. This caused my order to be delayed though, so my students did not receive them when expected. I finally did receive my order and rather than the pink and hot pink printing that I ordered and paid for, everything was printed in white to the point that the text was unreadable. I reached out to customer service about this 2 days ago and still have not heard back from them.

I spoke to the designers and they could not use the material I wanted so no big deal. We discussed what I needed which was an athletic dry fit UPF material. They built a long sleeve cotton t-shirt.