Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
89.7%
would order from
Custom Ink again

Uncensored Customer Reviews

Customers who purchased the Hanes EcoSmart 50/50 Pullover Hoodie had this to say:
Custom Ink

Great experience. Easier than I thought it would be.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Everything was great

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
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Order Again? Yes
Custom Ink

Very easy to use, love it!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Some of the shirts we received shrunk a lot after washing and people have asked me for replacements. Is there a low-cost way to have items replaced with a larger size?

Experience Rating 9/10
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Order Again? Yes
Custom Ink

I recommend Custom Ink if you want to order personalized garments for a team event in the U.S. The options for personalizing are extensive; the website makes it easy to design it to your liking; and the print comes exactly as it's shown online (Custom Ink lets you know of any necessary adjustments). Furthermore, the print quality has improved greatly over the years my team has been ordering. Unfortunately, I had many issues ordering overseas. Since Custom Ink ships through a third-party company, they cannot give an exact estimate of when the ordered items will arrive. This makes it difficult to order with a specific arrival date in mind. Furthermore, the products I ordered came separately and caused confusion when some didn't arrive at the same time as the rest. Additionally, the price adjustment for international shipping was strangely inconsistent; it seemed to charge 25% more for international delivery, but it was hard to see how this was applied in my final invoice. It's for these reasons that I am unlikely to continue ordering internationally from Custom Ink. Thankfully, customer service was friendly and quick to solve any issues I encountered. I would definitely recommend using the "chat with a real person" option if you intend to order.

Experience Rating 7/10
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Order Again? No
Custom Ink

The quality of Custom Ink has gone from high quality printing to obvious iron-on tranfer work, coded with disingenuous language like "decorate" to hide this change. I am ending my loyal patronage after about 8 years, and I hope Custom Ink makes a reassessment of its methods before too many others share my experience.

Experience Rating 0/10
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Order Again? No
Custom Ink

No Comments

Experience Rating 0/10
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Order Again? No
Custom Ink

Ordered shirts for all my choir members - great logo, nice fit, great product, great company!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Not happy with how the hoodies turned out

Experience Rating 7/10
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Order Again? Yes
Custom Ink

Custom Ink has been a pleasure dealing with, even though I never had any human interaction (unfortunately). But overall the service was as expected.

Experience Rating 7/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes