Overall experience of
the last 1,000 customers:
  • WOW!
    46%
  • Great
    37%
  • Good
    8%
  • Okay
    5%
  • Bad
    4%
and
92.4%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

I appreciated all the support I had along the way to ensure I had the best quality print snd color, and although the print wasnt perfect, I still appreciate the efforts!

Overall Experience Great 4
Order Again? Yes
Custom Ink

I love my new shirt. Size is true to US sizing. Berry color is beautiful. Very pleased.

Overall Experience 5
Order Again? Yes
Custom Ink

Everything went well with all phases of the design and ordering process. The quality of material was good, soft, and true to color. Of the shirts received, there appeared to be an issue with 3 of the 4 of the mediums only, as the screen print was placed on the shirts crooked. I am optimistic that this issue can be resolved in advance of the event they were ordered for. I am unable to rate customer service until this issue is resolved, as I have not needed customer service.

Overall Experience Good 3
Order Again? Yes
Custom Ink

This is hands down the best way to design and order online. The products are excellent and the customer service is the best. The quality of the printing on a limited run is just as good as a large batch. These shirts will look as good as the artwork on them.

Overall Experience Great 4
Order Again? Yes
Custom Ink

There's a great variety of products, but since we needed a multi-color logo this limited our options a lot. The bottle opener was very nice but with a mass order there were several pieces missing the keychain ring which was a bit disappointing.

Overall Experience Okay 2
Order Again? Yes
Custom Ink

I enjoyed how easy it was to use, the koozies, although very lightweight look fine, just disappointed you did not follow through on the color change.

Overall Experience
No Rating
Order Again? Yes
Custom Ink

Beyond satisfied! This shirt replaced a worn out gift with extreme emotional attachment. Company went above and beyond to make sure I would be happy with results by letting me know my initial photo would not print well due to fading color. 100% satisfied!

Overall Experience 5
Order Again? Yes
Custom Ink

We knew we were in great hands meeting with Hunter G. in the Wellesley store! He was so knowledgeable and had terrific recommendations for color and font. Confirming the order online with Ashlee rounded out the positive experience we had with Custom Ink. We definitely would order with Custom Ink again.

Overall Experience 5
Order Again? Yes
Custom Ink

The size, color, and quality of the product met my expectations. The low ratings are due to a mistake in the design that was made DESPITE Mallory Z. reaching out and clarifying the details ahead of time. She confirmed understanding the intentional design difference between my 2 orders, but the products I received didn't reflect that understanding. Additionally, I contacted her 2 days ago when I received the product to inform her of the mistake, and I still haven't received a response.

Overall Experience Okay 2
Order Again? No
Custom Ink

See size problem. Shirts run much smaller than size

Overall Experience Bad 1
Order Again? No
Custom Ink

They hoodies were a little pricey ($33/ with 1 color and very simple design), but they turned out great and I always like ordering from customink.

Overall Experience Great 4
Order Again? Yes
Custom Ink

This was my third order. Everything has always run smoothly and I have always had the gear delivered on time. Over all I would recommend to anyone needing custom printing.

Overall Experience 5
Order Again? Yes
Custom Ink

Custom Ink made sure that my design would look good and was able to make adjustments when I called. The auto checker said the color wouldn’t show well but I called and said to push the design through and it turned out great!

Overall Experience 5
Order Again? Yes
Custom Ink

Overall, the experience has been ok. Unfortunately, I will not proceed with ordering for our reunion at this time. Perhaps if I can get to the color and vibrancy that I would like, I would reconsider.

Overall Experience Okay 2
Order Again? No
Custom Ink

The image was printed exactly as intended, no blurring or artifacting, and with very vibrant and solid color filling. Really impressed with the first impression.

Overall Experience 5
Order Again? Yes