Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
91.1%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Easy to use website and fast shipping for a custom shirt. You just need to have better quality shirts.

Experience Rating 2/10
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Order Again? No
Custom Ink

The group order option was great! I didn’t have to collect money from anyone and deal with multiple Venmo and PayPal’s, or track people down to make sure they paid. Everyone in my group could order the own size, pay, and then the order was shipped to me. All I had to figure out was deliver to the group.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

great customer service, fast shipping, product is as described this is my sixth order and ill be back for more

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Custom Ink did exactly what they said they would do but quicker. Product was shipped ahead of schedule which was perfect. However you must be very careful with your design. They will print exactly what you submit within the limitations of the website.

Experience Rating 6/10
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Order Again? Yes
Custom Ink

We have ordered from Custom Ink multiple times now. There was only one instance where our logo looked blurry on one of our crewnecks. The Custom Ink team was very quick to send us a new one free of charge! We were extremely satisfied with the customer service.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

This company is fantastic! The web site was extremely user friendly and walked me through the process of designing a tee-shirt. It just couldn't have been easier. The product was shipped and arrived well before the expected date! I had a question regarding the shipping and the live chat was again extremely helpful and answered my concerns very quickly. The quality of the tee-shirt was great and the design was spot on. I will for sure use this company again!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Custom Ink delivered well beyond expectations. They did a stellar job with the logo and design ended up exactly as I hoped for. Shipping was quick and product arrived faster than originally quoted! Will definitely use them again

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

This is my second time receiving an order that included a mix of poor and high quality prints. Felling disappointed because in the past I would have recommended Custom Ink, but now I can't. The customer service is always good, but I wish someone would have checked the quality of my order before shipping.

Experience Rating 2/10
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Order Again? Yes
Custom Ink

This was my first experience using Custom Ink. I had a bit of a problem using the website to place my order, so I contacted a customer service rep, voila! The customer service rep quickly placed my order for me, and my logo proof came to my email shortly after that for a final review and approval for the order. I received my order before the quoted shipping date. I will definitely use Custom Ink again for future branding and logo items.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

I loved Custom Ink. Fast shipping, website was easy to use for designing. Great prices! Definitely purchasing more shirts in the future!

Experience Rating 9/10
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Order Again? Yes
Custom Ink

We did not fully enjoy our experience last time, several items had "watermarks" on them. You did replace them and we decided to give you another change. So far, 10 items have black markings on the sleeves, marks on the logo or the "safety green" is completely discolored, it's blotchy. We will NOT be using you again and as soon as I have a final count (we have to inspect every one again) of the unacceptable items, I will be in touch and will need free replacement. My boss wanted to go with someone else and I rooted for you. It doesn't make me look very good and I am very unhappy.

Experience Rating 0/10
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Order Again? No
Custom Ink

Very impressive, the item exceeds my expectations, shipping was fast, communication from start to end was amazing. Great job!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Custom Ink provided excellent service, being both professional and incredibly patient as I made several changes to my order. Despite the back-and-forth, the turnaround time was amazing—I approved my design one day and received my order just two days later. Their attention to detail and efficiency made the whole process smooth and stress-free.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Very thankful for the product but I would love to have had more info related to the shipping. Seems like something on your website was broken. It was on "Printing" status for more than a week and then delivered. I never received notification of shipment.

Experience Rating 6/10
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Order Again? Yes
Custom Ink

Custom Ink was quick and easy to use. Overall the shirts and hats I designed were exactly what I wanted. For the shirt design it was easy to see how big I needed to make the logo on the front of the shirt with their grid guides, but they do not have the same feature on the hat design. I had to guess on how big to make the logo, and I guessed incorrectly. The logo is much smaller than I would have liked it to be. It will work, but I can't unsee it. It was an expensive learning curve. All that said, the quality of the printing is excellent. The colors of the printed logos turned out exactly as I was expected and the tshirt I ordered is exactly what I wanted. And the turn around and shipping were both much faster than I was expecting. I am satisfied overall with the experience.

Experience Rating 8/10
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Order Again? Yes