Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
89.8%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Customer service was exemplary. We had an issue with one of the shirts and customer service was VERY responsive and made it right.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Very efficient

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

I’ve used Custom Ink every year for the last 10 years for a family cornhole tournament. Designing the shirt on your website is so much fun. There’s so many options and it’s so simple to use. And if I do have a question or need help I just click the button and within seconds I’m speaking with a representative who quickly helps me. Have the fun of the cornhole tournament every year is designing the shirts on your website!

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

I am not tech savvy. I am 74 years old and even I was able to figure it out. I would have to call to figure out how to get them a logo, but my order was just printing and use of various fonts. So many people have seen my shirt and want one that I keep ordering.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Very good, quick. The only thing I wasn’t happy with was not custom ink fault. Sizing was too small.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Terrible quality print. I could have done the same thing with a iron-on print out sheet from Staples. Its peeling and flaking in areas straight out of the packaging. There is white around the logo where there shouldnt be, as if a cutout was too wide and imprecise. My order was initially flagged as fraudulent, and was never able to complete a successful credit card transaction. This experience encouraged me to actually seek out and patronize a local manual screen printer, so thats nice. I wouldnt recommend customink.com, and I wont order anything from this site again.

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

Antonio who I worked with to place my order was AMAZING. Every other customer service rep I worked with was ABYSMAL. Truly terrible customer service. Our school who places a lot of orders used to have a dedicated representative that made everything run smoothly. We would have used another company if Antonio our sales rep hasn’t saved the day. Your AI efforts and losing your design team who did beautiful graphic design will cost you your business. You are clearly also doing lower quality printing process on the shirts. They came out grainy in texture. We will never work with the company again due to replacing humans with AI and outsourcing your customer service so that nobody is actually helpful except for your one rep, Antonio.

Experience Rating 1/10
Half starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes