Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
89.0%
would order from
Custom Ink again

Uncensored Customer Reviews

Customers who purchased the Comfort Colors 100% Cotton T-shirt had this to say:
Custom Ink

Good experience overall. There was some difficulty in the communication exchange about changes to design. However the inker team tried to gain clarity, so it worked out.

Experience Rating 8/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

I am missing about 5 shirts from my order, that is my only complaint.

Experience Rating 7/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Responsive and thoughtful with clear instructions for novices. We are now empowered to create other projects.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
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Order Again? Yes
Custom Ink

The website design feature was a breeze to use.. Plenty of options for templates. Items were shipped quickly.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 3/10
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Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
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Order Again? Yes
Custom Ink

I’m genuinely disappointed with this experience. I ordered Comfort Colors shirts expecting accurate, vibrant color reproduction for my brand logo. What I received were shirts where the blues printed noticeably muted and dull, far from the approved design and brand colors. The difference is obvious in person and not acceptable for a premium product. What’s more frustrating is the lack of meaningful customer service after the fact. Rather than proactively offering a clear solution or correction, the process has felt slow, confusing, and overly automated. I’ve had to repeatedly explain the issue instead of being guided toward a proper fix. I understand that printing on pigment-dyed shirts has limitations, that’s exactly why I expected expertise and clear communication from a company that positions itself as a leader in custom apparel. At this point, I’m left with shirts I can’t confidently wear for my brand and a strong sense that quality control and customer care fell short. I expected better from Custom Ink.

Experience Rating 0/10
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Order Again? No
Custom Ink

No Comments

Experience Rating 9/10
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Order Again? Yes