Uncensored Customer Reviews

This is the second time I've ordered shirts from Custom Ink. The shirts are for my cigar club members who liked the first batch of shirts so much that they asked for additional shirts in different colors and styles. Unfortunately the printing process on the second order was totally different from the first shirts we received. The printing on the first shirts looked like a silkscreen and was relatively soft to wear. The logo had a slightly muted appearance, but at the same time was clear. The printing on the shirts for this order, while clear, sharp, they look like a stiff glossy iron-on and not nearly comfortable to wear. The result is it looks and feels stiff and cheap. None of the club members like the new ones nearly as much as the first shirts we ordered and asked that I find another source that could provide shirts with printing like our first ones. Working with your sales staff was excellent overall. The only problem was trying to communicate the minor changes we wanted made to the digital artwork previously used. I'm not concerned with this as it's sometimes hard to communicate concepts of a design to another designer and I don't mind making several reviews of the design to get it right. Overall, excellent customer service. Your people really did a good job making sure the artwork was what I wanted and went out of their way to be sure the order arrived on time. I've checked the box NO when asked if I would from you again. This is not due to customer service, that was great, but rather due to the plastic-like feel of the printing.

This turned out great. Great quality shirt & the design was printed perfectly on the shirt.

Wonderful!! We are so happy to find a shirt company that cares as much as we do about how the final product looks. Our church team loves seeing the bright orange and white boxes arriving. Keep up the amazing work!

Custom Ink has always been good to work with. However this order was a disaster. Sizing all wrong which I approved thinking the standard 3-4 inch chest and the standard 12-14 inch back was a no brainer. But the tiny front was unreadable and crooked and the back was equally as bad. All shirts were discarded.

First time using Custom Ink and I am extremely impressed with the quality of the shirt & even more impressed with the quality of the design. I'm already planning on purchasing more in the future.

Great process all the way around. Shirts arrived on time, with good quality, and they were organized in a logical way in the box.

Designed our sweat shirts using web site. I have no design experience what so ever. With the use of the clip art we were able to design a sweat shirts using web that all liked. Super easy.

Very easy to design and order shirts. Quality is great and the printing looks fantastic.

I liked how there was so many options on, not just hoodies, but T-shirts, hats, and so many other things. It's super straightforward and easy to use, but I would like a little more space to put my designs. Overall a very satisfying experience.

Always great customer service. I purchase t shirts at 2-3 times a year with no issues.

Multiple shirts from each group had printing errors, shirts were shipped with damage and wrong sizes. Reprints were promptly managed but the reprinted logo is a completely different shade of blue and all of them look faded brand new. Logo placement and sizing was also very different between lots and some logos were upside down or incomplete. I am discouraged from even asking for a third printing as the quality has been getting worse with each shipment. Definitely not worth the value and embarrassing to present these to my parents. Never again.

Not my first time making a shirt with Custom Ink and it is always a good experience.

shirts came quicker than I was expecting, logos and images are great, and material of the shirt is soooo soft!

I didn't have any customer service interaction this order because everything was seamless. I love working with Custom Ink and recommend them to everyone who needs group shirts.

Very happy with all the t shirts I’ve bought. Disappointed and displeased with the navy hoodies color bleeding in the wash multiple times and ruining other clothes