Uncensored Customer Reviews

Overall, I'm getting complaints from our group ordering that shirt plus shipping is too expensive. $71 for two shirts is out of some people's price range. Yes, that includes shipping. But pricey when doing low quantity. I've even had one person so far decide not to get the group shirt due to the pricing. Pricing is the single biggest factor to look for another vendor in the future.

Tshirts were printed, shipped and received so quickly!!

My package didn't arrive on time and the wrong design was printed. I was told by customer service that the package was already shipped and delivered, which was not true. I had to talk to another person to get my order shipped. Additionally, I was sent two proofs for my design, and I clearly expressed that I wanted the first proof to be used, but they did not listen to my request TWO SEPARATE TIMES. As a long time Custom Ink customer, this is absolutely infuriating, and I don't know if I will place any orders in the future.

Great product! Speedy shipping!

I had a little trouble with placement of my design but, it was my first try. I wish my design was a bit lower on the chest of the shirt but that was my error. Custom Ink came through with a quality product. Shipping was very quick!

I only have one complaint and that was I wanted to make the logo larger and the website did not allow it. With that said the shirt is nice, the shipping was lightning fast. The logo I had done was nice as well, just wish it was larger.

I love the text messages and easy process to "review and approve" designs before printing. Also, once the designs are approved, the products always ship soon thereafter.

My sales rep was great. Without her help, I would have been lost figuring out what to do or understand pricing. I placed my order on Wednesday and the items (140qt) shipped the very next day. Very impressed by the service and speediness.

My only complaint and I do not think this was Custom Ink's fault. The box the tshirts were shipped in were delivered to my house all beat up and there was a hole in it. Grateful that the shirts were bagged and protected.

I've always had a great experience with Custom Ink, but this time I needed some assistance to modify my design, as the tools provided would not support what I wanted to do. A fellow named Cameron took care of things for me in VERY short order, I was able to order the shirts a few hours later, the shirts were shipped very fast, and the results are great.

Good Quality, quick shipping. Customer service very helpful!

The customers service was great shipment was quick and easy I had called your customer service department can acquire about shipping to the Philippines and they said a minimum number of shirts would need to be six I couldn't do six I just wanted to do one so I had it sent to me and I'm going to have it shipped to the Philippines so she can work to the airport when I get there

The size of the graphic/text online, looked larger than what was actually delivered. Could be due to the size of the shirt used online in the app vs what gets shipped due to larger sized apparel being selected. Maybe a note showing the size overall.

Super quick shipping and the website made checking everything out super easy.

I had a great experience with Custom Ink. I accidentally switched two numbers on our address and they were able to resolve the issue with two separate orders even after one of them had already shipped. It was very quick and easy to get assistance and I was so appreciative! I really liked the website and the ability to see our logo mocked up on different products.