Overall experience of
the last 1,000 customers:
  • WOW!
    55%
  • Great
    35%
  • Good
    6%
  • Okay
    3%
  • Bad
    1%
and
96.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
12/20/16 at 1:02 am eastern... CustomInk.com

Super easy online experience! And to make everything better, it was delivered before Christmas and the sweatshirts look great!

Sydney H.
Lodi, WI
Overall Experience Wow 5
Order Again? Yes
12/19/16 at 8:50 pm eastern... CustomInk.com

I was quite annoyed that I got my design approved by my college University administrators but then CustomInk casually changed it the day before I need to ship it because they said it violated their licensing agreements with the University. However they made the change after I had advertised to my classmates using my original design and after I had paid them! It felt very unprofessional to have to change the design after advertising a different design. Furthermore, I had approved the design with the administrators but CustomInk was not flexible enough to recognize this. They insisted on going "by the book" in a way that felt they wanted to cover their bases. They wouldn't even give me the contact information of the Penn person they supposedly checked with. So I don't really believe they even checked with anyone. People ended up not minding the change and loving the sweatshirts anyway, but in the future CustomInk should improve this process or at least warn people who are trying to design college/university apparel!

Katharine F.
Philadelphia, PA
Overall Experience Great 4
Order Again? No
12/19/16 at 1:34 pm eastern... CustomInk.com

I received a last minute holiday request for custom sweatshirts. Not only did Customink's website rock my world but when I saved my order and called for assistance with a , the customer service rep who helped me was literally fantastic. I ordered 150+ custom PMS color, logo'd sweatshirts and they were delivered a week to the day later. Thank you for making one potentially stressful holiday project a pleasure.

Lindsey G.
ThredUp,
San Leandro, CA
Overall Experience Wow 5
Order Again? Yes
12/19/16 at 11:18 am eastern... CustomInk.com

So impressed. So easy to prepare our sweatshirt design on line and they came out sharply and so well printed. Thank you. Our family sweatshirts will be such a great addition to Christmas and I would definitely use you again!

Marina S.
Williamsburg, VA
Overall Experience Wow 5
Order Again? Yes
12/18/16 at 6:09 pm eastern... CustomInk.com

Great experience would definitely order again I bought 2 sweatshirts so far

Donald D.
Normal, IL
Overall Experience Wow 5
Order Again? Yes
12/18/16 at 7:07 am eastern... CustomInk.com

Over the past three or four years, I have used Custom Ink for a number of products. Throughout each creation process, the Custom Ink staff and online design studio have been outstanding! I have worn and subsequently washed my sweatshirts countless times over the years and they continue to look great. Thank you for perpetuating my positive experiences yet again with my most recent creation. The last design is of particular importance as it is a gift for my wife who beat cancer, it needed to be perfect - it was! Again, well done and thank you.

David W.
Virginia Beach, VA
Overall Experience Wow 5
Order Again? Yes
12/17/16 at 11:12 am eastern... CustomInk.com

It is always hard to judge how accurate the colors and printing will be when looking online. However, we were pleasantly surprised to see the sweatshirts we ordered in person were actually more colorful and vibrant than we thought! More important, the colors were very accurate and aligned to our company's true colors.

Jason W. - COO
Scholarship Prep Charter School,
Santa Ana, CA
Overall Experience Wow 5
Order Again? Yes
12/15/16 at 4:00 pm eastern... CustomInk.com

They worked hard to get everything in order so I could order the sweatshirts and get them to my classmates before break.

Emma J.
Iowa Central Radiology Department,
Manson, IA
Overall Experience Wow 5
Order Again? Yes
12/15/16 at 12:30 pm eastern... CustomInk.com

I ordered mostly adult sweatshirts with one youth size. Customer service called me to let me know that the print may be too big for the youth size since I designed based on the adult sweatshirt. They were able to adjust my design and send me a confirmation of the design before it was printed. The sweatshirts came and they look great! Very excited to give them as Christmas gifts!

Caitlin U.
Seattle, WA
Overall Experience Wow 5
Order Again? Yes
12/15/16 at 12:27 pm eastern... CustomInk.com

Another great job by the Customink team. My employees love the sweatshirts and I am in your debt. All the Best, Eric

Eric B.
Sherman Oaks, CA
Overall Experience Wow 5
Order Again? Yes
12/15/16 at 11:11 am eastern... CustomInk.com

We are so happy with the quality of sweatshirts and the fast turnaround time. We ended up having to add more quantities after placing our order and the team at CustomInk made that so easy to do! Thank you!

Erica N. - owner
WGA,
Winchester, MA
Overall Experience Wow 5
Order Again? Yes
12/14/16 at 7:29 pm eastern... CustomInk.com

We were ordering zip-up sweatshirts for a campus group. After submitting our design I received an initial proof, which was not exactly the design we had requested (we wanted text in front of the graphic, and in the proof the graphic was covering the text). I communicated this feedback and the proof was quickly corrected. The sweatshirts arrived a few days later than the original guarantee, due to the proof being incorrect the first time. Overall, the printing was exactly what the proof looked like, or even better in person! And the 60/40 sweatshirts are soooo soft. Overall it was a great experience that I would definitely use again. If I could change anything, I would have wished that the initial proof was correct so that the process would have been expedited. But overall, I am glad that I was able to correct the proof instead of receiving a final product we weren't satisfied with. We are very happy with how they turned out!

Bethany D. - Head TA
UPenn CIS 120 TAs,
Philadelphia, PA
Overall Experience Great 4
Order Again? Yes
12/14/16 at 12:51 pm eastern... CustomInk.com

We are repeat customers and can't imagine doing business elsewhere. Our sweatshirts and tshirts looked fabulous; so much so, that we had to immediately order more!

Mary K.
Machine Tool Camp,
Chippewa Falls, WI
Overall Experience Wow 5
Order Again? Yes
12/14/16 at 11:37 am eastern... CustomInk.com

The sweatshirts are looking and feeling great! Everyone who is wearing them say they are very much enjoying them. This was our first big order for International Dance and to be honest we were a bit nervous but your people patiently answered all our questions and spent the time we needed to get the order done. The ordering experience was TOP NOTCH. We look forward to making several more orders from you all in the near future. Thank you very much.

Elizabeth H. - Owner, CEO
International Dance, LLC.,
Alexandria, VA
Overall Experience Wow 5
Order Again? Yes
12/13/16 at 9:23 pm eastern... CustomInk.com

I am a Customink customer many times over. Have purchased both T-shirts and sweatshirts. Have always been thrilled with everything I've bought. Jovan was particularly helpful with this item. Knowledgeable, courteous, and a good sense of humor on my slogans. I expect to continue to be a repeat customer!!

Thomas F.
Wallace, NC
Overall Experience Wow 5
Order Again? Yes