Uncensored Customer Reviews

I love working with Custom Ink. The quality of the final product—especially how well they render submitted artwork of original designs—continues to impress me. Most steps, from design to ordering, are smooth and user-friendly. Turnaround times are quick, with only minor delays during review or shipping. I do find the website navigation a bit unintuitive at times, though familiarity helps. Overall, it’s a great experience.

I use Custom Ink exclusively for the various shirts and accessories I design for local organizations. Usually they are the best, easy to work with, fair pricing, fast free shipping and quality printing. I recently had a less than awesome experience and it has not currently been resolved. I’m willing to update my review once the issue is resolved.

First time ordering shirts online. I was very wary about doing it, but Custom Ink was recommended by a friend. My experience was very positive. It was easy to upload the image and I had a chat with a team member so I would feel comfortable with the finished product. And the best part of all, is that the shirts shipped and I received them in less than a week! Amazing! When I order shirts from my local neighborhood business they take 3-4 weeks, which is unacceptable. I am going to need more shirts and will place another order with Custom Ink soon!

Custom Ink is awesome! Easy ordering experience and very timely with shipping our order out. Great customer service, will definitely order again in the future!

I ordered a shirt for a family member and paid extra for expedited shipping. I admit I was concerned that the shipping would not work since it was a few days before July 4th and delivery was promised on the fourth, when I knew it would not happen. However, Customink got the shirt to its destination on July 3rd and the recipient was absolutely thrilled with her customized shirt. Superb service and a great product!

Easy and quick designing on the website, it removed the background for me and I could change the color to anything. The shirts came out better than I expected and they came so fast! We paid for rush shipping for the 4th of July and they came when they said they would no delay! Definitely will be ordering again, thank you

Wonderful experience. Online easy to upload images and create the shirt design. I placed an order and quickly realized I needed an additional shirt so after calling customer service in a panic, since all my shirts were being express shipped, the staff easily changed my order and I received my shirts in a few days. Thank you!

Overall good experience, however I was disappointed that the order was held up due to the BSA Logo trademark. I paid extra to expedite the shipping and due to the order being held up, our hoodies did not arrive in time for us to take them to camp. (Which means I paid extra for no reason.)

Because there was a printing delay due to my design not being updated appropriately by Custom Ink, I entered a chat with customer service. I needed to maintain the shipping date. The agent said they would do what they could to keep the shipping date. The shirts arrived on time and even earlier than expected.

Fast service and shipping.

I will definitely order again from custom ink. The quality was fabulous. It shipped fast came within time stated very happy.!

I had called customer service to place an order for the specialty foil printing. I worked with Angela and she was so incredibly pleasant. She was knowledgeable and quick to help. Printing and shipping time was fast, and quality is impressive.

Exceptional design and buying experience. Was advised promptly about design and some concerns about trademark issues. Designer offered some alternatives that were exceptional. I was communicated to throughout the completion and shipping timeline. Website design interface was robust but friendly. Final product was excellent.

Our company logo printed well, and it looks great on the shirt. It seems like it will hold up to washing and wear. Our order shipped fairly quickly and arrived in perfect condition. Overall, we are pleased with our purchase from Custom Ink and would order from them again.

Great customer service, communication and prices. The printing and shipping was faster than estimated!!