Uncensored Customer Reviews

This is the second time I've ordered shirts from Custom Ink. The shirts are for my cigar club members who liked the first batch of shirts so much that they asked for additional shirts in different colors and styles. Unfortunately the printing process on the second order was totally different from the first shirts we received. The printing on the first shirts looked like a silkscreen and was relatively soft to wear. The logo had a slightly muted appearance, but at the same time was clear. The printing on the shirts for this order, while clear, sharp, they look like a stiff glossy iron-on and not nearly comfortable to wear. The result is it looks and feels stiff and cheap. None of the club members like the new ones nearly as much as the first shirts we ordered and asked that I find another source that could provide shirts with printing like our first ones. Working with your sales staff was excellent overall. The only problem was trying to communicate the minor changes we wanted made to the digital artwork previously used. I'm not concerned with this as it's sometimes hard to communicate concepts of a design to another designer and I don't mind making several reviews of the design to get it right. Overall, excellent customer service. Your people really did a good job making sure the artwork was what I wanted and went out of their way to be sure the order arrived on time. I've checked the box NO when asked if I would from you again. This is not due to customer service, that was great, but rather due to the plastic-like feel of the printing.

excellent !!

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Pleasantly surprised... by pretty much everything. Website easy to navigate (I made my own sweater design). I loved that you kept me informed for each stage of its creation from design to delivery. Shipping was faster than expected. The big thing though is that the sweater was perfect- soft, comfortable and exactly the size you indicated. I'm constantly fighting shirt sizes online but this fit beautifully. Also was afraid that the imagery would be blurry but nope, came out just how I wanted. Now I plan on ordering a shirt soon :)

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I have used Custom Ink for many orders over the years. All I can say is I've never been disappointed with the quality of their work. I get great comments on how good the finished product tured out.

Completely impressed, top notch customer service and super easy process ordering and getting them shipped to me.

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They were very good to do business with and the product came earlier than expected.

Great

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