Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
90.6%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

I loved Custom Ink. Fast shipping, website was easy to use for designing. Great prices! Definitely purchasing more shirts in the future!

Experience Rating 9/10
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Order Again? Yes
Custom Ink

We did not fully enjoy our experience last time, several items had "watermarks" on them. You did replace them and we decided to give you another change. So far, 10 items have black markings on the sleeves, marks on the logo or the "safety green" is completely discolored, it's blotchy. We will NOT be using you again and as soon as I have a final count (we have to inspect every one again) of the unacceptable items, I will be in touch and will need free replacement. My boss wanted to go with someone else and I rooted for you. It doesn't make me look very good and I am very unhappy.

Experience Rating 0/10
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Order Again? No
Custom Ink

Very impressive, the item exceeds my expectations, shipping was fast, communication from start to end was amazing. Great job!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Custom Ink provided excellent service, being both professional and incredibly patient as I made several changes to my order. Despite the back-and-forth, the turnaround time was amazing—I approved my design one day and received my order just two days later. Their attention to detail and efficiency made the whole process smooth and stress-free.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Very thankful for the product but I would love to have had more info related to the shipping. Seems like something on your website was broken. It was on "Printing" status for more than a week and then delivered. I never received notification of shipment.

Experience Rating 6/10
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Order Again? Yes
Custom Ink

Custom Ink was quick and easy to use. Overall the shirts and hats I designed were exactly what I wanted. For the shirt design it was easy to see how big I needed to make the logo on the front of the shirt with their grid guides, but they do not have the same feature on the hat design. I had to guess on how big to make the logo, and I guessed incorrectly. The logo is much smaller than I would have liked it to be. It will work, but I can't unsee it. It was an expensive learning curve. All that said, the quality of the printing is excellent. The colors of the printed logos turned out exactly as I was expected and the tshirt I ordered is exactly what I wanted. And the turn around and shipping were both much faster than I was expecting. I am satisfied overall with the experience.

Experience Rating 8/10
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Order Again? Yes
Custom Ink

Good product, fast shipping, great gift

Experience Rating 10/10
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Order Again? Yes
Custom Ink

I would like to receive a shipping notification when they were on their way. I called two days before they were supposed to arrive to check on the status of the items and they didn’t say anything about them being on their way. They did state that the tumblers were scheduled to arrive on time. They actually arrived the next day. I received an email one day after they arrived stating that they had shipped. I’m not sure why there was a delay in that email. Overall customer service was great.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Process was easy and tons of customizing features. Printing and shipping was super fast. Submission to delivery was less than 10 days.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

Easy peasy through the whole process. Super quick turnaround time between ordering and shipping. Will definitely be ordering again in the future!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Quick and easy ordering. Super fast shipping. Will definitely use them again.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Extremely straightforward and painless process, quick shipping, got exactly what I wanted.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Orders were delayed and came late even with rush shipping, printing of designs did not match what I had submitted, email responses were good on time.

Experience Rating 5/10
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Order Again? Yes
Custom Ink

Quick shipping and great quality. The whole team is super happy with the end result.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Custom Ink always has the best costumer service no matter who or what department I call. They are friendly and all my questions are answered promptly. AND THE SHIPPING.. from the time of order to getting my bulk order delivered only took ONE WEEK. Custom Ink is top tier!

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes