Uncensored Customer Reviews

Before finalizing order and noticing you don't ship to PO boxes, I used the chat to ask customer service if you use USPS for shipping, or FedEx/UPS because I don't have a mailbox and USPS will return undeliverable if order begins with FedEx/UPS and is handed off to USPS. They assured me is was NOT sent USPS or handed off to USPS....but order was ultimately handed off to USPS and returned UNDELIVERABLE!!! It was a birthday gift for my daughter, so it ended up being very late and missed her party, and the post office it was held at was not disclosed to me, had to make multiple phone calls to even get an idea of where it might be, just said "being held at carrier location". Since it was shipped using DHL, I tried calling them and they could not help me find out where it would be either Once I finally found out the 3rd time calling DHL that it might be at the post office for my physical address, the post office would never answer their phone and their business hours are when I am at work, and the post office is very far away from my house. I did finally just happen to have a day off and pick it up, but the whole situation was very stressful, inconvenient and wasted a lot of my time and energy, and the present was very late. Also, when ordering, it gave an alert that possibly part of the art would not print right (can't remember the exact phrase), but it never told me exactly what was the problem so I just went for it. Once I got the sweatshirt, I realized that it was a ghosted image that was on my file that I didn't see. Luckily my daughter loved the novelty of it being there, but I wish I could have been informed of what the exact predicted issue was with the art. In summary, please be more transparent and accurate with your art submission quality check and shipping information for those of us who have PO Boxes and live in the country.

Absolutely awesome! Great communication and received my order a day early! Colors and logo were perfect! Always a pleasure to order from Custom Ink!

This has been my second custom ink order and I'm still so impressed!! Arrived 10 days earlier than I was told and in great condition!

These were ordered last minute for driver appreciation week. Exceeded my expectations and arrived 3 days before I had to travel out of state for this event

Great overall experience. The design process was straightforward & proofing process was thorough. My order arrived several days quicker than expected.

Pretty great, even arrived eight days early than estimated.

Can’t say enough about how quick, responsive, professional and awesome Custom Ink was with my order. 10/10 from beginning to end AND we recd our finished product a day earlier than expected. Thank you!

The Customer Service at Custom Ink is incredible!! The reps work with you patiently until you are completely satisfied with EVERYTHING! GREAT CUSTOMER SERVICE IS VERY RARE THESE DAYS so to get it authentically is so refreshing. Kudos Custom Ink!!!!!

I needed my order quick because it was so late when I decided to order. Bang it was here in a week and that w3as with Labor Day in the middle. So Please with this experience from creating to delivery. Bang right on with this company!!!

Customer service is the best!! Very helpful and professional. Delivery was 7 days early.

Uniforms came fast and even a day before the date I was given. Impressed!

great! everything came and arrived 7 days early.

Great experience fast service got product 3 days esrly

Way too expensive, I will not be ordering again, found better quality shirts more affordable at Walmart, and then went online and found a strictly transfer design company, for $100 I was able to create 96 transfers that get ironed on with a standard iron, for two shirts from you guys it was over $100, I was able to transfer design five shirts that were ordered from Walmart for less than $7 a shirt, Will never order again way too expensive..... And I will never recommend to anyone based off of the cost two t-shirts with the stencil that I can now replicate into a transfer that I can do myself for less than $20.. your company should be ashamed for the amount that they are charging for the minimal application that they are doing.. literally ripping people's mouths out have a good day.. I will never order again and I will never recommend you because of your insane price gouging cost.

Super easy to design and order. Shipping was 3 days ahead of quoted time.