Uncensored Customer Reviews

My only misfortune was that I submitted the design with an expectation--based on what I read in the online process--that someone would be contacting me to confirm that the design could be printed. In the meantime, I contacted the vendor mentioned in the design to make sure they would be okay with it. They got back to me in just a few hours and asked me to not use that design, so I quickly modified the artwork and uploaded it, then tried to replace my original upload, only to learn it had already gone to print. So, kudos on how quickly you did your internal process from order to print, but you might want to change some of your language to indicate that if there are no problems that the design will go to print without further communications. Don't get me wrong, this is my mistake, but it was all in good faith. I'm trying to decide if it's worth submitting for a new shirt since I can't wear the one I got in public. I do, very much, like your online tools and ease of ordering. And I've learned my lesson to get that permission FIRST.

Jewel was super helpful and made the process of ordering our custom party shirts really easy—they came out so cute and got lots of compliments! Unfortunately, the final shirts ran smaller than expected compared to what we tried in-store, and we had a few quality issues (a hole in one and a loose seam in another). Still, we appreciated the care Jewel put in and wanted to share this feedback for future orders.

Although it's pricey to get small orders, the orders come out perfect as opposed to trying to do it yourself.

Great Customer Service. I was a little lost trying it on my own so I did the chat and everything was easy from that point on.