Uncensored Customer Reviews

Custom ink saved the day for me. When another site I sell on understimated delivery time for a large order, I searched for options for my customer and found Custom Ink. The team was amazing! They understood my challenge, guided me seamlessly though the upload and payment process, and had my shirts printed and shipped asap. They reached the customer ahead of schedule. What a wonderful experience. Custom Ink will now by my go-to site for creating items I cannot supply in my main shop and I'd happily refer them to anyone wanted a high quality job.

I was placing an order on-line and I ran into an issue that needed to be resolved on the phone. The representative not only helped me, but also double checked my design and got me the best deal with quick shipping. We received the order a day early and everyone is happy!

Our order arrived with mistakes, but the team was so helpful and got us fixed within just a couple of days.

The Customer Service was fantastic! Super friendly and I had my order in 3 days. It was perfect.

We received quality consultation with James. The finished products were delivered a day early than promised. Thank you for your professionalism and prompt delivery of products.

Paid for rush shipping and it arrived a day earlier than the rush date!

Amazing customer service. I received one of my two T-shirts I ordered. I just thought the other one would be here the next day. But a customer service rep. From Custom Ink called me to check on my missing shirt because they didn't see any tracking updates on their end. She made arrangements to get another one printed and out to me before my deadline. I was super impressed. You don't find this type of customer service anywhere anymore. Great job!!

Very happy with our Century Farm t-shirts! The design was spot on and was the right size. The Gildan 50/50 dryblend was a great fabric choice for a hot day at the State Fair. The order came exactly as promised, the quality of shirt was superb and the family members love the color. Will order from Custom Ink again in the future!

Great experience! Needed rush order and received 3 days early!! Already thinking of new ideas for our next order!!

The day after I placed my order, I checked in on the status and looked at the proof of the design, which was slightly different from the original. I chatted with customer service and they said it had already been sent to the printer and couldn't be adjusted. Fast, probably not a big deal, but it rubs me the wrong way that any changes would be made to the design and sent to the printer without being approved by the customer. When the shirts arrived, the layout looked fine enough, but the quality of the print is piss-poor. Feels cheap, blurry edges. The odd, blurry edges crate the appearance of an undesirable white outline around the black letters on the tie-dye shirt. Maybe their screen printing services are better, but this digital print job is trash; not the work of a company trying to be taken seriously. I submitted pictures and such when my order arrived, but have yet to hear back from customer service before this solicitation for a review arrived.

The process of designing the shirt through the website was easy, user-friendly, and the quality of the design turned out great on the final product when I received it. The shirts were comfortable and fit well and were true to size. The order arrived five days earlier than expected/what I was told when I placed the order. Thoroughly pleased with the experience from start to finish.

Custom ink definitely top tear. Printing was fantastic and kept us informed about our order. Our order was a day late they gave me a call and a follow up email to ensure delivery and satisfaction 10/10

Love the material, love the printed image! Was just what I wanted! Arrived just in time for when I needed it (in fact arrived a day earlier than I needed which was even better!)

Probably won't use your service again. I haven't heard back from you after sending an email a couple days ago.

This order was disappointing. The support rep was dishonest and tried to pressure me into finalizing the sale before I was ready - I had to check on some other inventory first. He told me if I didn't order it that night, I'd have to upgrade to 30% shipping. I was able to process it the next night, at 15% rush and they arrived 2 days earlier than expected. The quality of the print also wasnt that great b this time around. The color was darker than my first batch, and the logo wasn't as crispy.