Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
98.1%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
11/26/16 at 11:36 am eastern... CustomInk.com

I had to design a hoodie for some picky people, but it was so easy to do with your extensive design lab! I didn't have a lot of time to get it done (we leave the country in a couple weeks), so I was worried I wouldn't be able to. But with your website, it was a breeze! Thanks so much for being user friendly :) Overall, an amazing experience!

Anna R. - Student
Youth With A Mission,
Arvada, CO
Overall Experience Wow 5
Order Again? Yes
11/18/16 at 10:23 am eastern... CustomInk.com

The overall experience is satisfactory. The team response and order delivery was expedient. The quality of the print is high, however I am disappointed with the type of printing... I've read that using half tone will reduce the amount of colors used, but still keep the integrity of the art. I suggested using this process. Unfortunately, I've never physically seen a finished product and when viewing the final proof, it did not zoom close enough to see the actual final print... if I had known it would look cross hatched, I would have opted to print full color. Although, it was my idea, I did tell the art team that I was a novice and unfamiliar with the process. As well printed as the shirts are, I feel dissatisfied and disappointed with the finished product. I chuck this down as an expensive learning lesson, but hope that art team will better explain different printing processes and a discription of a finished product. I also hope, that in the future, the website will offer a stronger zoom, so a potential customer can view the details.

Tera K.
New Albany, OH
Overall Experience Good 3
Order Again? Yes
11/14/16 at 7:37 am eastern... CustomInk.com

Like I stated, really liked your services. Great hoodies, we love them. Any chance offering a military discount in the future. All my cross country kids are dependents of active duty Marines.

Michael S.
Quantico, VA
Overall Experience Wow 5
Order Again? Yes
11/2/16 at 11:58 am eastern... CustomInk.com

I've usually had great success with Customink. However, there was a huge mix up this time and now my entire cross country team is mad at me. The colors I received were not the colors I approved on the website. I ordered the text to be Maroon and they came back to me bright red.

Jack H.
Naples, FL
Overall Experience Bad 1
Order Again? No
10/22/16 at 10:44 pm eastern... CustomInk.com

I ordered these as captain of cross country team and It was a huge plus that they could pay online. Sweatshirts arrived earlier than planned which made us all very happy! we love them very much. thank you! will be using this website again!

Aubrie W. - captain
xc team,
Hattiesburg, MS
Overall Experience Great 4
Order Again? Yes
10/22/16 at 11:35 am eastern... CustomInk.com

So thankful to CustomInk. Designed, ordered, and received team t-shirts within 10 days, just in time for cross country Conference Championships. We looked great on the podium with our CustomInk shirts! :)

Alyssa C. - Manager
STMA Cross Country,
Raleigh, NC
Overall Experience Great 4
Order Again? Yes
10/14/16 at 12:33 pm eastern... CustomInk.com

I ordered four customized shirts for cross country and soccer coaches. All of them had our own design. The website was very user-friendly and the products arrived quickly. Everything turned out great and I will use this company again.

Katie D.
Kensington, MD
Overall Experience Wow 5
Order Again? Yes
10/11/16 at 9:24 am eastern... CustomInk.com

We absolutely love our jackets! They came just in time for the end of cross country season, and everything from the color, fit and design was exactly what we were looking for. We couldn't be happier!

Claire F.
Batavia XC,
Geneva, IL
Overall Experience Wow 5
Order Again? Yes
10/7/16 at 7:49 am eastern... CustomInk.com

I really loved how on time they were with my order. We snuck it in before the end of the season and my athletes and I are able to wear them for a couple cross country meets! It was really easy to make the online order form (less money for me to deal with in preson).

Bryn T. - Coach
Miamisburg CC,
Dayton, OH
Overall Experience Wow 5
Order Again? Yes
9/30/16 at 11:24 am eastern... CustomInk.com

The experience of designing our bags was fun and your team helped with sizing and centering the design. Delivery was faster than i had expected. The resulting bags look terrific and I will be proud to give them to our guests from around the country.

Pamela S.
ULI North Texas,
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
9/28/16 at 8:24 pm eastern... CustomInk.com

I wanted a replica of a commonly sold tee shirt found at U.S. Army posts in the late 70's throughout the country, that unfortunately, isn't available any longer. Your company was able to provide that, right down to the color of the lettering. I also liked the courtesy of being able to purchase any quantity (no minimum). After receiving the shirts I'd like to say that I am very satisfied., And also say: "Well done!"

James M.
Swedesboro, NJ
Overall Experience Wow 5
Order Again? Yes
9/23/16 at 2:18 pm eastern... CustomInk.com

Happy! I'm planning to keep working with CustomInk for our track and cross-country teams.

Lenny D. - Athletic Director
Emerson School,
Ann Arbor, MI
Overall Experience Great 4
Order Again? Yes
9/2/16 at 11:49 am eastern... CustomInk.com

We have a group of guys that meet each year in a different country for beer drinking and touring. Since we are spread around the world, it would be impossible to get everyone together to design a shirt. With CustomInc's website, we can all add our two cents into our unique design. The quality is great and the customer service is extremely helpful. I can't say enough good things about this company. Five Stars.

Mark W.
Sun City, FL
Overall Experience Wow 5
Order Again? Yes
8/27/16 at 8:58 am eastern... CustomInk.com

Well I received an email stating I was going to be getting a call from someone on the design team before they printed the shirt. I had questions about changes to the shirt, and was never contacted. I mean if I'm spending $60 on one sweatshirt it should be exactly what I want. It was a gift so I wasn't able to see the final results until.a day ago because I was out of the country. Now the sweatshirt has been given, and it has things that needed to be changed. I would have called on my own if I wasn't told specifically that I would be contacted by a member of your team. Not so happy about that

Antonio O.
Paramus, NJ
Overall Experience Okay 2
Order Again? No
8/26/16 at 3:13 pm eastern... CustomInk.com

These shirts turned out fantastic, and the customer service was great. I had these shirts made for a friend's epic race across the country and *had* to have them delivered before we left. I first tried to go through another t-shirt company with lower prices, only to find them extremely poor at responding to my phone calls/emails to sort out the artwork. When it was clear they would not be able to deliver quality shirts on time or even talk to me about options for making it work, I gave CustomInk a call. It took less than an hour to place my order with CustomInk and be reassured that my t-shirts would be guaranteed to arrive on time. From there, I was very impressed that CustomInk followed up at least daily and I was always able to get someone knowledgeable and responsive on the phone instantly. To top it all off, CustomInk recognized that the timeline was tight and went the extra mile to get a courier service to deliver our shirts exactly on schedule. Wow. Great customer service, and the folks were even interested in chatting about the race and finding out what we were getting t-shirts for. The order ended up being more expensive than the original company I tried to order from, but was well worth it. I will go with known quality over cheap price and unknown/poor service in the future. Thanks CustomInk!

Matt R.
Encinitas, CA
Overall Experience Wow 5
Order Again? Yes