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Uncensored Customer Reviews
Here's what recent customers had to say:
This is a great company that provides very convenient printing services. Designing a custom logo was a breeze with the online designer. Pricing and shipping information is clear and accessible. Multiple options exist for printing including short and long t-shirts and hoodies. If of custom t-shirts you are thinking then you really ought to be CustomInking! :-)
Your customer service is amazing. I loved you guys when I did the t-shirts, so I knew for SURE to come back for the hoodies. I must be a tough customer, but you have set the bar. Whatever issue there may be, you are all working hard to make it right. Even though it requires a bit of back and forth, the end result is always worth the extra trouble and patience. Customink is always working to make sure there will be no surprises, and even surprises occur, there is always a way to come up with a solution. Their attention to detail and high standards is what makes them very special, not to mention any money saving technique they might have- which is extremely helpful when raising money for charity. Overall, it is great doing business with them.
I have written a lengthy email and included photographs regarding my overall experience. Essentially it is this: Your customer service is unmatched and amazing. I ordered 4 products. 1, I was incredibly happy with. The other 3 were total disappointments. This order, for the jacket, was a home run. The hats, polos and hoodies were not representative of what I ordered and approved in proofs. The colors of the products and the representation of my logo/design were radically different two of the cases, making the products unusable. The other was fine, but just not what I ordered, not what was represented in color online. Please check out my email. Love your company and your service, but 1 out 4 is a major bummer for me considering the money I spent.
Home Coach PDX,
Great job guys! I love my shirts and hoodies.
The Nebula Radio,
My experience with CustomInk was fantastic! I was really concerned with how the hoodies would come out when I initially uploaded our images. However, the customer service team worked with us to make the final proofs look great and I was truly blown away by how amazing the final product came out when we received it.
This experience was absolutely effortless and amazing. The hoodies came out exactly the way I pictured them. Everything was perfect and CustomInk was able to provide a memorable Christmas for myself and my closest friends. Thank you so much for everything.
Lots of different hoodies to choose from - probably too many. WIsh they just offered good, better, and best options. Website was easy to use and design with my own graphics. A little hard to get a sense of scale - 2 inch logo looks tiny on screen but good in real life.
Project Atlas, LLC,
Customer service was prompt and courteous. Five stars on turnaround time, I was trying to get my order by the week before Christmas and they did an excellent job getting everything together and out to me on time. Packaging was very thorough and professional. I'm not altogether thrilled with the end product, but a lot of that has to do with the sizing on the hoodies. I wish it was something you could try on before buying. Jerzees have big arms and are very oversized-particularly at the larger end with XL and 2x. Definitely sized for big men and not unisex.
The shirts I designed looks great. The pics from the website is exactly what I got. The t-shirt is NOT thin or cheap. The colors are bright and true. I will be ordering more shirts and hoodies from here.
I was also a bit disappointed that many of the hoodies had a minimum amount of hoodies that had to be bought and it limited many of my options. I was happy the packages came when they were said to be, since I have experienced packages that came ages later.
The service & options are top notch! I've ordered tee shirts from other sites before and the final product was cheap and nasty looking. But my hoodies, tees, and sweat shirts from Customink order are amazing,I've gotten so many compliments on them! I will definitely be ordering again very soon.
Owings Mills, MD
the people you have are very pleasant to deal with even when this cowboy has the idia they put ink to paper and make it so it loos good I'm very happy with how both sets of hoodies came out and with the help of yer design artists and katlan the hats will be made after the first of the year. I will continue to use this company for all my printing needs
TUFF OWL CATTLE LLC,
The overall experience was great. I went back and forth with the customer service reps several times due to my questions about the design. Each rep was extremely pleasant to work with and ensured that my final product was exactly what I wanted. The entire process (design creation, customer service, printing and shipping) was quicker than I expected and extremely positive. I will definitely use Custom Ink in the future and recommend them to anyone looking for t-shirts, hoodies, etc.
The hoodies looked great and our employees loved them. I may need to order a few more in the future. Customer Service reps were great, very helpful and the hoodies arrived much sooner than expected. Thank you very much!
North Royalton, OH
While not completely happy with the colors on the hoodie, it is well done overall. I really wish that there was more options for singular purchases instead of the standard clothing, some of the lighter, more fashionable hoodies had to be hulk buys, so buying just one wasn't allowed which was a bummer.