What if I have a problem with my order?
Customized goods are generally not accompanied by guarantees, but Custom Ink is changing that: We deliver high-quality products - products that look just like what you created on our site - and we do so on time.
If the custom products you receive differ significantly from what you created at CustomInk.com, if the goods are otherwise flawed, or if your order arrives later than promised, please contact us to discuss the best resolution for you and your group. From replacements to refunds, we offer a variety of options so we can make it right!
Need to submit an issue or concern for a delivered order? Click below to fill out our online Order Issues form so we can find the best solution for you.