Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
91.3%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

I've ordered several custom shirts with this company and I've always been happy with the results. Their customer care is quick with response and always filled with character.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? Yes
Custom Ink

Customer service is great, the quality of the digital printing not so much. It started to break down after the first wash.

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

This is the first time I've been dissatisfied with Custom Ink. There are a couple of things that would have made the experience much better. 1 - when designing an item for group order, there should be a way to submit the item for design review prior to a group order close. We were down to the wire and only once my group order was closed, and it went under review we discovered that we needed licensing approval (also a first for me). We definitely could have gotten approval if we had the time, but because we were running against the clock we had to drop the logo. The results of this were an undesired design, and needing a lot of help from customer service. Unfortunately, with this topic, I got someone new (nice but didn't understand the urgency and timelines) and we lost a bit of precious processing time. Once it was escalated, I was taken care of, which I really appreciated. 2 - actual designer feedback. Our hats were embroidered and were outline in white which with the brown logo included looked anchored - once the brown logo was removed, the white outline was in total contrast with the rest of the hat, and I think the designer should have recommended an alternate outline color that coordinated with the other tones in the hats. In the end, rather than this being an everyday-wear gem, it's something that will most likely get donated...not my vision for our graduation.

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Custom Ink's customer service continues to keep me coming back any time I need a group shirt order done. The design studio is easy to use to create an eye-catching graphic, the group order interface is straightforward, and the products are always top tier. Customer service is always ready to help troubleshoot and assist with closing out orders. An excellent experience from top to bottom!

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes