Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
90.9%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Customer service was good, quality of the hat and printing wasn’t good.

Experience Rating 5/10
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Order Again? No
Custom Ink

No Comments

Experience Rating 7/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
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Order Again? Yes
Custom Ink

Use the Customer Service help during designing and ordering. DIY design and positioning of the print is deceiving on the screen and you probably will not be happy when you receive your order

Experience Rating 6/10
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Order Again? No
Custom Ink

They are very responsive and work with you on getting the product just right for your business

Experience Rating 10/10
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Order Again? Yes
Custom Ink

I recommend Custom Ink if you want to order personalized garments for a team event in the U.S. The options for personalizing are extensive; the website makes it easy to design it to your liking; and the print comes exactly as it's shown online (Custom Ink lets you know of any necessary adjustments). Furthermore, the print quality has improved greatly over the years my team has been ordering. Unfortunately, I had many issues ordering overseas. Since Custom Ink ships through a third-party company, they cannot give an exact estimate of when the ordered items will arrive. This makes it difficult to order with a specific arrival date in mind. Furthermore, the products I ordered came separately and caused confusion when some didn't arrive at the same time as the rest. Additionally, the price adjustment for international shipping was strangely inconsistent; it seemed to charge 25% more for international delivery, but it was hard to see how this was applied in my final invoice. It's for these reasons that I am unlikely to continue ordering internationally from Custom Ink. Thankfully, customer service was friendly and quick to solve any issues I encountered. I would definitely recommend using the "chat with a real person" option if you intend to order.

Experience Rating 7/10
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Order Again? No
Custom Ink

As usual, your team did a great job and I am very pleased with the results. Thank you!

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Nice shirt, great color, great artwork. Material is kind of thin and it runs very small.

Experience Rating 9/10
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Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes