Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
92.6%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Custom Ink made the entire process so easy and enjoyable. Their website is user-friendly, the design tools are intuitive, and the customer service was top-notch—friendly, helpful, and quick to respond.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

The Customer Ink website was easy to navigate, providing a great variety of symbols that could be added to a shirt along with great color options on the symbol as well as the wording

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 7/10
Full starFull starFull starHalf starEmpty star
Order Again? No
Custom Ink

I have emailed 3 times through different channels with no response in the last week. The design is too small and not centered. I was charged an extra fee to ensure quality control. I paid $46 for a 6th birthday T-shirt for my son and learned my lesson: do not order through Custom Ink, pay 1/3 of the price and ensure quality through Etsy.

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

I will not be using Custom Ink again. I had several people order a shirt for the fundraiser, and for some reason they did not count toward the fundraiser, instead they were considered individual orders. I don't know how that happened, but even if they made a mistake, they received the design that was created, so it was obviously NOT user friendly or clear on the website. So therefore, ZERO dollars of the fundraiser went toward my charity. Which makes me wonder if this is a "flaw" on purpose to avoid having to pay for charities. And those orders that DID count toward the fundraiser (only 3) ended up not getting submitted because it was lower than the required number of orders. So this was a complete failure.

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 7/10
Full starFull starFull starHalf starEmpty star
Order Again? No
Custom Ink

Very easy to work with as the order was not placed on the website but through email and then the link for payment, etc was very easy to follow and complete the purchase. Thanks

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes
Custom Ink

Very long confirmation and approval process for printing settings and custom images.

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? Yes
Custom Ink

Someone should have sent me a proof before they were made up for approval, that is my only complaint about the whole process.

Experience Rating 8/10
Full starFull starFull starFull starEmpty star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Everything was very smooth from designing the shirt to ordering. The only thing is that within my order, there were two XL women's shirts, but instead, it came in two 2XL shirts.

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes