Average rating of the
last 1,000 customers:
9/10
Full star Full star Full star Full star Half star
93.1%
would order from
Custom Ink again

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

I received fabulous customer service. Thanks for allowing me to add 2 shirts after I placed my initial order. That was so helpful and appreciated.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

Fast shipping and fast, easy process.

Experience Rating 10/10
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Order Again? Yes
Custom Ink

Great customer service. Took a little effort to finally get someone on the phone but once they were on, they took good care of my concerns

Experience Rating 8/10
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Order Again? Yes
Custom Ink

Easy to use website great product fast delivery

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 5/10
Full starFull starHalf starEmpty starEmpty star
Order Again? Yes
Custom Ink

Good service

Experience Rating 9/10
Full starFull starFull starFull starHalf star
Order Again? Yes
Custom Ink

Service was very good

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Overall, not impressive. I had two orders. Same shirt, same logo, but different shirt colors and font. Custom Ink delegated my orders to two separate contractors. One was silk screened as expected. It turned out adequately. The other one was some thin, cheap plastic sticker that is just garbage. It looks and feels like it won't last but a couple of washes before peeling off. I didn't know this type of thing was even done anymore. From this experience, I learned that Custom Ink is just a portal and not really a printing company. They just take the money and delegate the work to others. This accounts for the two shipments and two different ways of completing my order. This accounts for the lack of quality control. It appears to be a typical private equity type of business where there is no actual pride in the work. These are the conclusions I draw from my experience.

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

Exceptional company to work with. Will be using them for any future projects.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

Print was super blurry. I let customer service know and have yet to hear anything back from them.

Experience Rating 0/10
Empty starEmpty starEmpty starEmpty starEmpty star
Order Again? No
Custom Ink

I am very pleased with everything we ordered. We received everything in a very timely manner once everything was approved. The only down side, I received an email an hour after I ordered with a discount code. It would have helped to have had it before I ordered. I will definitely order our next batch of merchandise from you.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

This was the first time I need extra help from the Custom Ink team. It was a smooth, effective process with clear communication.

Experience Rating 10/10
Full starFull starFull starFull starFull star
Order Again? Yes
Custom Ink

No Comments

Experience Rating 2/10
Full starEmpty starEmpty starEmpty starEmpty star
Order Again? No