Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
No Comments
Storrs Mansfield, CT
Custom Ink is always great to work with.
Farm USA,
Washington, DC
No Comments
Silver Spring, MD
Experience was good overall. I believe the price for the additional shirt was too high.
St. Paul's Episcopal Church Outreach,
Highland Heights, KY
I love utilizing Custom Ink for all custom apparel needs.
Englewood, CO
I've done business with custom ink many times. I venture to other shirt making companies occasionally and keep returning. Customer service is exceptional and the products are as advertised. Not to mention, the service is very fast.
Fredericksburg, VA
No Comments
Gilbertsville, PA
Placing the order was easy but requesting a reorder just to get one more shirt was a long process and included a phone call where I ended up having to place another order just to cancel it
Buffalo, MN
No Comments
Extend Yoga,
Rockville, MD
Fantastic customer service by your team, handled all concerns and a refund as well.
Pharmajet,
Devon, PA
See above on #3
Arctic Refrigeration Inc.,
Concord, CA
No Comments
JTC Services,
Randallstown, MD
Overall a good experience, but main complaint I'd say is the protocol of artwork approval process. Sorry to compare to other companies, but could be helpful to Custom Ink for quality improvement... So the most frustrating part of the process was trying to get the artwork how I'd like it. In my honest opinion, they were not hard edits to makes so it was a bit annoying that it took a week to get it right. The whole issue came down to the fact that I cannot speak with the actual artists working on my artwork. Instead, I am forced to speak to a middle man/woman who has to play telephone and relay my requests to the art team. This is where information gets translated incorrectly or with pieces missing. I have used 4Imprint for other projects and they were much smoother in this part of the order process. Their process involves the opportunity to directly speak live with an artist and actually watch their screen as they are making the edits live. This was extremely helpful and assuring that my requests were being made accordingly. This removes any confusion, miscommunication, and possible delays. Passing down creative information is different than normal instructions. It can sometimes be hard to describe in writing and is best explained on a call between the requester and the actual person making the edits.
Queens Village, NY
No Comments
Fort Wayne, IN
No Comments
Seffner, FL