Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
See above on #3
Arctic Refrigeration Inc.,
Concord, CA
No Comments
JTC Services,
Randallstown, MD
Overall a good experience, but main complaint I'd say is the protocol of artwork approval process. Sorry to compare to other companies, but could be helpful to Custom Ink for quality improvement... So the most frustrating part of the process was trying to get the artwork how I'd like it. In my honest opinion, they were not hard edits to makes so it was a bit annoying that it took a week to get it right. The whole issue came down to the fact that I cannot speak with the actual artists working on my artwork. Instead, I am forced to speak to a middle man/woman who has to play telephone and relay my requests to the art team. This is where information gets translated incorrectly or with pieces missing. I have used 4Imprint for other projects and they were much smoother in this part of the order process. Their process involves the opportunity to directly speak live with an artist and actually watch their screen as they are making the edits live. This was extremely helpful and assuring that my requests were being made accordingly. This removes any confusion, miscommunication, and possible delays. Passing down creative information is different than normal instructions. It can sometimes be hard to describe in writing and is best explained on a call between the requester and the actual person making the edits.
Queens Village, NY
No Comments
Fort Wayne, IN
No Comments
Seffner, FL
No Comments
Markham Law Firm,
Bethesda, MD
No Comments
Washington Area Frisbee Club,
Washington, DC
Fantastic experience every time. I use Custom Inc many times a year and they have always been stellar throughout the process of ordering to delivery of the final product.
Seattle, WA
They were responsive! I used the call back feature and had a great interaction with the staff member, who did all she said she was going to. Thank you!
Ann Arbor, MI
No Comments
Oglebay Family Reunion,
North Olmsted, OH
No Comments
Camp Carts,
Fenton, MI
I have had good experience in the past but my last order the quality control was bad and had several issues with my order.
Big Wave K9,
Guthrie, OK
No Comments
Birdsboro, PA
I love ordering from Custom Ink. Very user friendly
KMB Dairy Farm,
Fort Atkinson, WI
Custom ink always brings the swag. I have ordered from them multiple times and have only had an issue one time and they promptly fixed it.
Green Sox Soccer,
Brookfield, IL