What if I have a problem with my order?

Please call CustomInk at 1-866-485-8160 if you have a question or are dissatisfied with your order for any reason.

We're available 7 days a week 8am-11pm ET Monday-Friday, 10am-6pm ET Saturday and 10am-9pm ET Sunday.

Every situation is different, but generally, if there is something wrong with your order or if it arrives later than promised, we'll work to correct and replace your order or issue a refund if you let us know within 15 days of receiving your order.