Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
Custom Ink not only creates a wonderful product, but they stand behind their work. There was a misunderstanding on a part of the order and it was taken care of instantly. Having used them for over 15 years, I know that you can always count on them to serve you right!
Farmingdale, ME
No Comments
Southern Charm Home Cookin,
Corpus Christi, TX
Custom Ink has always been really quick and I've been pleased with all products till this order.
Culver, IN
No Comments
Pittsburgh, PA
The day after I placed my order, I checked in on the status and looked at the proof of the design, which was slightly different from the original. I chatted with customer service and they said it had already been sent to the printer and couldn't be adjusted. Fast, probably not a big deal, but it rubs me the wrong way that any changes would be made to the design and sent to the printer without being approved by the customer. When the shirts arrived, the layout looked fine enough, but the quality of the print is piss-poor. Feels cheap, blurry edges. The odd, blurry edges crate the appearance of an undesirable white outline around the black letters on the tie-dye shirt. Maybe their screen printing services are better, but this digital print job is trash; not the work of a company trying to be taken seriously. I submitted pictures and such when my order arrived, but have yet to hear back from customer service before this solicitation for a review arrived.
Columbus, OH
No Comments
Escondido, CA
No Comments
Indianapolis, IN
I'm a long time customer with past great experiences, though I lost my order history after having to change my email address. To be clear, my order history still exists, but under an account I can no longer use due to an old email address no longer in use (and non-updatable without creating the new account).
Murfreesboro, TN
Consistently great service, quick turnaround, relatively affordable, clear communication with proofs and asking for design approvals. Appreciate the care and expediency of the orders.
Chinese Bible Church of Maryland,
Rockville, MD
Custom Ink is always quick with help on design, ordering, and shipping.
Daniels Magnet Middle School,
Apex, NC
No Comments
OCSSDI,
Delaware, OH
Good experience
Ashville, OH
Great customer service.
Edina Education Fund,
Minneapolis, MN
The online experience and speed are nice, but the QA process is not good. I was never given a choice on print options, proofs do not look similar to output, shirts were printed off center(another order). The only positive experience I've ever had with Custom Ink is physically going into a store, working with their rep and continuously critiquing the work. Not a fun experience. The online experience is just super messy. One printer faded the shirts, one printed off center and one shirts edges were off. Can't recommend working with Custom Ink.
Earlysville, VA
Y’all are the best
Cambridge, MD