Keeping your order on schedule

At Custom Ink, every delivery date comes with a guarantee. Here are a few important things you can do to help keep it on schedule.

Please respond promptly to calls or emails from us.

Our artists will carefully review your design for typos and any art issues. Before we start your order, we will contact you.

Changes to your order are possible but may change the delivery date.

We want your order to be perfect. If you need a few extras or would like an adjustment to your design after you place your order, give us a call and we'll work with you to get it right. Depending on when the change is made it could require a delivery date change that appropriately accommodates the needed time to produce and deliver your order.

SMS text messages

When placing your order, you may opt-in to receive SMS text messages for urgent questions about your order. We will not charge to send text messages, but standard message rates and data charges from your carrier may apply. Check with your carrier if you have questions about your plan and costs.

If you wish to opt out of receiving these messages at any time, please email us at